Key Roles and Responsibilities: 1. Customer Interaction and Communication Handle inbound and outbound customer calls, emails, and chats in a courteous and professional manner. Listen actively to customer concerns, demonstrate empathy, and ensure timely resolution. Maintain a positive and professional…
1) Review, Monitor & Control of pending orders 1.1 To release the WO by getting RQDD from planning within 24 hrs 1.2 Send order acknowledgement 1.3 Do review of pending WO with planning to ensure timely dispatches. If reqd, rise…
1. Administrative and Operational Support: Sales Documentation: Prepare, review, and maintain sales contracts, proposals, and other crucial sales documents. Data Management: Accurately enter and update customer information, sales data, and leads into a CRM (Customer Relationship Management) system. Reporting: Generate…
Key Responsibilities Schedule and Time Management: They act as the gatekeeper of the director's calendar, prioritizing appointments, managing conflicts, and ensuring the director is prepared for every meeting. Communication: They handle correspondence, screen calls, and serve as the main point…
Greeting and Assisting Visitors: Welcome guests warmly, direct them to the appropriate person or department, and provide a high level of customer service. This includes managing guest check ins and check outs. Managing Communications: Handle incoming and outgoing calls, emails,…
1. Office Management & Operations Facility Maintenance: Ensuring the office environment is clean, safe, and functional. Coordinating with housekeeping, security, and maintenance staff. Vendor Management: Liaising with suppliers for office supplies, equipment, catering, and other services. This includes negotiating contracts…