Job Description

1) Review, Monitor & Control of pending orders
1.1 To release the WO by getting RQDD from planning within 24 hrs
1.2 Send order acknowledgement
1.3 Do review of pending WO with planning to ensure timely dispatches. If reqd, rise the level.
1.4 Take revised dates in case of delay and inform the agent or customer by email.
1.5 Time to time, prioratise the pending orders depending on customer requirement.

2) Payment collection
2.1 Timely collection of payment smoothly by engaging (By whatsapp chat & call) with the Agents or customer.
2.2 In case of delays, alert SP in time to collect the payment.
2.3 To send the Ledger statements to customers time to time to reconsile the due paymentrs. 2.4 Alert the finance about the receipt of payment and make sure it is updated.

3) Communication with his Boss
3.1 Provide direct support to the Boss in all his works
3.1 Update his boss about the status of the pending orders and alert him in case of delays.
3.2 Alert the Boss in case of delay in pending payments.
3.3 Alert the Boss in case of red orders & customer complaints & cryses to close it well in time.
3.4 Preparing visit agendas to Boss along with customer data.
3.5 Timly advising Boss to revise the Prices to individual customers

5) Engagement with customer
5.1 Sending Emails, Order acknowledgements & Correspondences etc.,
5.2 Super quickly Handling customer complaints, urgent orders etc,.
5.3 Rapport building with customers, greetings for birth days and festivals.
5.4 Getting customer feed backs .

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Application Question(s):

Total how many yrs experience? Current Salary (Monthly)? Expected Salary? Our Office Location near Hebbal, Bangalore, Are you ready to relocate here ?
Work Location: In person