Job description A "Service CRM" in the automotive industry is responsible for managing customer relationships within the service department of a dealership, utilizing a dedicated CRM system to track customer interactions, schedule service appointments, follow up on repairs, and ensure…
Responsibilities Greeting customers and understanding vehicle concern Consulting with mechanics regarding necessary repairs and instructing them to complete the work on time Using your knowledge of our products and services to sell or provide in depth information about available parts…
As a Service CRM Specialist for the automobile industry, you will be responsible for managing customer interactions, enhancing customer satisfaction, and improving customer loyalty for the service department of an automotive dealership. This role requires a strong focus on maintaining…