Job Description

Position Summary with Job Responsibilities

Position Name Sr.Manager Operations Quality EV Position level Level 5
DEM position name DGM - Operations Quality EV DEM position level Level 4
FEM position name Head Plant Quality FEM position level Level 3
Purpose of the position
a. Why the positions exists?
b. What will happen if there is no one in the position (no one performs the work)?
The role will manage Quality Function to ensure that the engineering specifications are met in the EV vehicles built quality (vehicle/aggregates). Targets for Quality deliverables like DIFTR / CPA are achieved effectively.
Dimensions of the position
Other non-financial size indicators if applicable (Production volume/ Sales volume/ No. of employees etc.)
Direct Reports:
Personal Profile
Education B.E./B.Tech/ (MBA/ PGDM Preferred)
Skills/ Competencies 1. Driving Execution
2. Customer Centricity
3. Leading Change
4. Operations Management
5. Business and financial acumen
6. Problem solving orientation.
7. Risk management
Relevant Experience :
Minimum education qualification Basic: B.E./ B. Tech ( Preferably in Electrical/Electronics)
Minimum experience requirement 6-10 years
Working knowledge requirement:
Automobile Industry, Strong understanding of Manufacturing process, Quality System, Procedures & Practices, Problem Solving Techniques, Product Development, Regulatory norms & statutory requirements, Lean Manufacturing, APQP, Six Sigma, SPC. Knowledge of Electric vehicle systems and technology. Should be aware of products like Motor assemblies, Charger, Wiring harness and related PCB's. Should be able to Handle vehicle electrical system and their remedies. Below skills will be required for EV powertrain.

• Knowledge of In vehicle networking(IVN)
• Understanding of electrical issues and DTCs capturing
• Electrical Connection systems reliability and quality
• Knowledge of cooling system

Education

Work Experience

Key Responsibilities:
S.N. Key Responsibility & Key Tasks Measures
1 In Process and Outgoing Quality Management

• Working on achieving Quality targets such as Reduction in Process Warranty, PDI (both Tata as well as Dealer), Next customer, CPA, Craftsmanship and DIFTR/ NTWG issues and prepare action plans
• Drive Issue Resolution of Customer/ Next Shop/ operations/ key quality matrices by problem solving methodology
• Co-ordination with FIAPL and TMPVL internal and external customers for Quality Improvements
• QRM/JOC action plan (Monthly) . DPV/PPH/IPTV at Tata PDI
• DPV/ PPH/IPTV at Dealer PDI
• DPV/ PPH/IPTV at inhouse
• DRR / DIFTR
• CPA Audit score
• 200 and 50-pointers at the time of despatch
• Daily Customer complaints tracker
• BIW unloading DPV

2 Quality Systems and Standards Management

• Ensure 100% compliance to all policies, process requirements and quality related regulatory requirements at working location
• Monitor Implementation of quality related ECM through ECM Processes - 1-5-25 try out monitoring.
• Compliance to various Quality Procedures
• CTQ/CTE monitoring
• Layered Audit/ 4M Audits

3 Early Involvement in New Projects

• Gather BITS issues and work on Process Failure resolutions through PFMEA, Process Planning with all stakeholders and drive for resolution
• Participation in Kaizen/Process walk audit/ station readiness etc.
• Earlier model issues, taking care in New Projects through design and process improvements . BITS/MINT issue closure
• CFT participation

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

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