The Technical Support Engineer will be responsible for providing front line technical support to debug complex Network Security firewall problems by replicating the customer issues of diverse scope
Responsibilities:
Provide front line technical support to debug complex networking firewall problems.
Helps customer solve reported security and networking problems of varied complexity.
Replicate the customer issues in lab environment.
Work with engineering teams to replicate customer issues and test possible fixes.
Create knowledge articles for subordinates and other team members.
Knowledge, Skills and Experience:
>1 to 3 Years of relevant work experience is required.
Required Education: BE or BTech or Technical 3 Years Diploma
What\'s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It\'s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don\'t meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we\'re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you\'re excited about working for our company and believe you\'re a good fit for this role, we encourage you to apply. You may be exactly the person we\'re looking for!
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.