Job Description

NTT DATA, Inc. currently seeks an Metrics & Reporting Analyst to join our team. Position\'s General Duties and Tasks In these roles you will be responsible for: Maintaining, analyzing, and interpreting and reporting Healthcare Payer data Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting Creating and implementing executive level reporting strategies Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments Focusing on systems architecture for global development Providing advanced research, analytical, problem-solving, and process improvement skills Pulling data to develop recurring or one-time reports. Maintaining databases, spreadsheets and other tools used in data analysis. Locating and fixing errors in reports Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables. Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary) Maintaining professional and trusting client relationships Effectively addressing critical client issues and escalations Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables. Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results. Requirements for this role include: University degree that requires 3years formal studies 2+ years of experience writing complex SQL queries 2+ years of experience with data analysis and analytics 2+ years of experience with Tableau Preferences: - Experience with predictive modeling Hands on experience with python/R coding for data analytics Experience with US Healthcare payor datasets Required schedule availability for this position is Monday-Friday (12:00pm to 10:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend\'s basis business requirement.

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