For Team Leader- Voice Process: Required Experience- 1 yrs minimum in BPOFor Team Leader- Non Voice Process: Required Experience- 1 yrs minimum in BPOJob Location- Jaipur II Salary- Upto 3.5 LPA Education & Qualification:-Graduates & Undergraduates can Apply Responsibilities:- Must have excellent product knowledge Should have the maturity and experience to manage his/her team members and serve as a strong second line Should have the required expertise and analytical skills to provide strategic process improvement inputs - (operational excellence) Ownership on Quality performance of delivery Should be open to work 24/7 Attrition ,Shrinkage & Absenteeism management & ownership for control To own, drive and develop the team members for being effective in their role Need to work towards enhancing the customer experience and overall service delivery Meeting client expectation and process metric .Candidate should be flexible with Rotational Shifts & 6 days working culture Job Types: Full-time, Regular / Permanent Salary: Up to 350,000.00 per year Benefits:
Commuter assistance
Health insurance
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
(BPO) Team Leader: 1 year (Required)
Health insurance
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