Customer Service Representative

Year    Nanakramguda, Hyderabad, Telangana, India

Job Description


Job Type: Customer Service - International Non Voice (Chat Process)Shift: Rotational Shift Rotational off /Work from Office Salary: 2.7 LPA to 3.6 LPA (Attractive Incentives) Job Location: Hyderabad BASIC CRITERIA:

  • Excellent Written and Verbal Communication skills and Customer Support Skills for chat & voice support.
  • \xc2\xb7Should be ready to work in US shifts hours; 9 hours where the work window may vary (Rotational) / \xc2\xb7 Any 2 days off (rotational)
Qualification:
  • Any Graduate or undergraduate.
  • No BE/ Btech/ BSC and PG Feshers are Not applicable.
  • Can consider if candidates have 12+ months of experience from BPO Domain
Requirements:
  • Designation CSA / Senior CSA
  • WFO/WFH - Work from Office
  • Should be comfortable with one-way cab facility.
  • Should live within 20 KMS radius from nanakramguda office.
  • Looking for an Immediate Joiners
JOB ROLE:
  • Resolve customers\' concerns and answer customers\' questions to your best ability.
  • Maintain a positive attitude and calmly respond to customers\' complaints.
  • Listen to customers\' concerns, issues and questions.
  • Upselling
This job is also searched as Customer support, Customer service representative. Customer service, international voice / Chat / Email process. Point of contact : Sujata-HR (Walkin Directly to Office for Face to Face Interview) Please mention Indeed as a source to the Recruiters for Walk-ins Office Address: Firstsource Solutions Limited
5th Floor, BSR Tech Park,
Near Wipro Circle,
Nanakramguda Financial District ,
Hyderabad - 500008 Job Types: Full-time, Permanent, Fresher Salary: \xe2\x82\xb9270,000.00 - \xe2\x82\xb9360,000.00 per year Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
  • UK shift
  • US shift
  • Weekend availability
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Language:
  • English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3202993
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nanakramguda, Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year