Customer Network Support Engineer
Year Pune, Maharashtra, India
Job Description
Our Exciting Opportunity!
We are now looking for a Support Engineer, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery. As an Support Engineer, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies. You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions.You will:
- Ensure service delivery execution
- Be responsible for driving and supporting services sales
- Build a productive work environment for individuals and own organization.
- Conduct Resource management.
- Look after unit finance within your group.
To be successful in the role you must have:
- Education: BE/B Tech or related technical degree.
- Min years of experience: 6+ Years
- Prior experience working on NMS products (OSS, ENM, NetAct) from any vendor is must.
- ENM (Ericsson Network Manager) or similar Network Management technology.
- Ericsson Orchestrator or EVNFM (VNF-LCM)
- Experience in a Virtual Environment is must. Should have good exposure on:
- OpenStack (CEE)
- Kubernetes (CCD)
- Database
- Veritas
Additional Requirements:
- Should able do tracing and sophisticated logs analysis for OSS applications, RedHat Linux System Administration, Vmware and other related platforms.
- Should have worked in a Support function earlier.
- Past experience with Ericsson will be preferred.
We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work Certified\xe2\x84\xa2 in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work\xc2\xae Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.\xe2\x80\x9d
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Job Detail
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Job IdJD2998977
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear