Job Description

Business Unit

AMS Production Support



We are excited to hire a Change Implementation Analyst for Cerner's Applications Management Services business unit. As a Change Implementation Analyst, you will be responsible to work on configuration tickets or change requests and make build changes in production & non-production domains. You are also expected to work on the production domain, perform an in-depth investigation on the issue and fixing the issues logged by clients. Additionally, you will be responsible to meet client service level agreements and should be able to establish/maintain relationships between Cerner and Client, to provide appropriate escalation of issues, solution benefits, etc. Besides all these, you should be able to effectively communicate status updates of tasks to appropriate Client contacts.

Org

Mgd Svcs - AMS

Additional Information

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Career Level

Entry Level/ Junior Professional

Company Overview

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

Org Unit

Global Services

Qualifications

Basic Qualifications:

• At least 4 years of total combined higher education and related work experience, including:

• Bachelor's degree in Information Systems, Computer Science, Computer Engineering or Software Engineering, Computer Information Systems, Information Technology or equivalent relevant work experience.

Preferred Qualifications:

• At least 6 months of good working experience of SQL
• Good communication (verbal & written)

Associate Type

Regular

Job Level

Operational 2

Working Environment

Hybrid & Onsite: No Relocation Assistance Offered

Job Function

Support Services & Operations

Government Job

NO

Working Environment Description

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid