Business: WPB CCS Fraud and Credit Decision Systems, Global Analytics Center Open positions:1 Role Title: Senior Analyst \xe2\x80\x93 Information Management Global Career Band:6 Location (Country / City ): Bangalore Recruiter Name : Sunny Dogra Why join us? Global Analytics Center (GAC): A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group\xe2\x80\x99s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management. There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Decision Sciences job family within the Analytics function supporting various businesses and functions. Wealth and Personal Banking: The Wealth and Personal Banking function has got four broad areas of focus:

• Customer-led growth: As customer needs change, we must focus on how we can serve them in a more distinctive way, and deliver customer-led propositions with a differentiated experience
• Making customer relationships digitally-centred: Investing in digital capabilities to better support our customers and frontline colleagues, and over time transform how customers interact with us
• Our people: Our ambition is to create the healthiest human system in our industry \xe2\x80\x93 creating this is critical to fulfilling our personal and collective potential
• Protecting our customers in an increasingly interconnected world: While we grow, we must stay focused on protecting our customers and the societies we serve

Global Business/Global Function - Sub-Function \xe2\x80\x93 Fraud & Credit Decision Systems (FCDS), CCS FCDS under credit control services is an integrated team which is mainly responsible for the delivery and support of the risk management tools, systems and data across HSBC. The team also serves as a Decisioning center of expertise for multiple Account Originations/Management risk systems along with the custodians of Global collections data. Retail Data and Decision Systems group facilitates the deployment of account originations and management strategies through the FIM approved decisioning tools. The team would need to interface heavily between the Information technology team and the end users. Additionally, the team would also act as the originator of collections data for the entire group. The core functions include strategy deployment, data validations, process improvement, system documentation, providing consulting, guidance and delivering comprehensive risk management platforms to support risk management intelligence, analytics, MI generation, and ETL along with data management. What you\xe2\x80\x99ll do: : Job Family Classification and Description - Information Management job family is designed to cater towards all the data and decision related needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders

• The role holder needs to demonstrate strong sense of ownership and accountability on projects through strong project management skills and regular communication with internal project managers and business stakeholders
• Working as an individual contributor, provide good recommendation / insights and enhance quality of output through tying the analysis back to Business trends, product knowledge and market dynamics
• Expertise in technical skills (SAS, SQL, VBA, Unix, Qlik, R, Python, CRM tools such as PEGA, other BI tools and Data technologies)
• Drives the optimization initiatives for existing processes.
• Understand personal training needs and take initiative to follow through personal development plan in conjunction with line manager

The job accountabilities of this role are: Customer/Stakeholder

• Work with multiple customers and stakeholders on projects
• Develop strong understanding of business domain, its strategic direction, functional goals, and the required technical expertise
• Drive innovation for self and the team to deliver incremental business value.
• Demonstrate adequate level of business knowledge

Service Delivery

• Ability to convert business needs into technical/functional requirements and analysis/ MI Reports
• Provide flawless execution by the team through effective project management and incorporating necessary quality checks that has been signed off by senior /manager;
• Demonstrate acceptable standards of productivity.
• Contribute towards the quantifiable process improvement goals of the team

Leadership and Team Work

• Adhere to the Group Values of being Dependable, Open and Connected
• Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk
• Completion of necessary functional trainings and Group/ Region Mandated Trainings related to the process
• Deliver functional trainings and also attend Soft Skills based on PDP

Process Efficiency and Controls

• Oversee the development of cost-effective code for assigned projects. Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in themaintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently.
• Sets up QA/QC framework and ensures adherence and constant improvements.
• Understands policies/standards and assists leadership team to translate and implements the same into operational governance framework for the team.

(Sub-function):

• The primary role is to support the RBWM CCS Future State Program in the GAC Data & Decision Systems function with the following activities:
• Support the definition and design of Decision Systems Technology Strategy i.e. build Cloud based Cognitive decision infrastructure for implementation of Advance Analytics with performance at scale
• Deliver the CCS Decision Optimization program objectives related to development and implementation of Machine learning models, access to new external data and improvement of Credit Straight through processing, Turnaround time etc.
• Join up with RBWM teams to deliver a consistent Cloud based Decisioning Infrastructure across Underwriting, Originations Fraud and Account Management
• Investigative and consultancy mind with penchant for the latest technologies and continuous learn and adapt capability
• Deliver & execute the roll out of Future State decision system (SAS ID) across any HSBC market
• Implement best practices and standardize the change management process across various regions
• Create global standard service levels & deliver MI to support operational monitoring of Future Decision Systems service

Requirements
What you will need to succeed in the role: Skills/Experience Required: Eligibility Criteria \xe2\x80\x93

• 4 Years of relevant experience. Bachelors or Master\xe2\x80\x99s degree from reputed university with specialization in numerical discipline and concentration in computer science, information systems or other engineering specializations.
• Experience on Vendor Decision or Analytics product(s) is preferred. E.g. SAS Enterprise Guide, SAS Decision Manager/Intelligent Decision /RTDM, Experian SMg3 / Powercurve, FICO TRIAD, Blaze Advisor, Pega, Provenir etc.
• Exposure to advanced technologies like Cloud, Adobe Analytics, Bigdata, Hadoop etc. is prefered
• Must have strong programing knowledge of Python, Spark & Hive/SQL
• Proven experience of BigQuery / BigTable
• Good understanding of data warehousing principles and design / loading / updating / creating star schema and fact tables
• Good knowledge of MS Office would be an added advantage
• Hands-on experience on ETL operation using Pyspark
• Joins
• Map/Reduce
• Filter & Sorting
• Aggregation
• DBMS Concepts

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