Customer Communication: Serve as the main contact for customer service requests, complaints, and feedback. Scheduling & Dispatch: Coordinate service appointments, allocate tasks to technicians, and manage schedules for routine maintenance and emergency calls. Ticket Management: Create, track, and ensure timely…
Assist in the installation and commissioning of UPS systems, batteries, and related electrical equipment. Perform preventive maintenance activities as per the maintenance schedule. Diagnose and troubleshoot basic electrical and electronic faults in UPS systems under supervision. Support senior engineers in…
Customer Communication: Serve as the main contact for customer service requests, complaints, and feedback. Scheduling & Dispatch: Coordinate service appointments, allocate tasks to technicians, and manage schedules for routine maintenance and emergency calls. Ticket Management: Create, track, and ensure timely…
Customer Communication: Serve as the main contact for customer service requests, complaints, and feedback. Scheduling & Dispatch: Coordinate service appointments, allocate tasks to technicians, and manage schedules for routine maintenance and emergency calls. Ticket Management: Create, track, and ensure timely…