Service Coordinator Job in Zigma technologies

Service Coordinator

Year KA, IN, India

Zigma technologies

4 Current Jobs Openings

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Job Description

Customer Communication:

Serve as the main contact for customer service requests, complaints, and feedback.

Scheduling & Dispatch:

Coordinate service appointments, allocate tasks to technicians, and manage schedules for routine maintenance and emergency calls.

Ticket Management:

Create, track, and ensure timely resolution of service tickets and work orders, following up until closure.

Data & Reporting:

Maintain accurate service logs, documentation, and generate reports on service metrics.

Coordination:

Liaise with sales, operations, and technical teams to ensure efficient service delivery.

System Management:

Use ERP or CRM software for tracking and managing service activities.
Job Type: Full-time

Pay: ₹10,967.57 - ₹15,873.07 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

Job Id

JD4889733
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

KA, IN, India
Education

Not mentioned
Experience

Year

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