The Risk team plays a crucial role in Uber mission to keep away users from malicious intent from our system while ensuring powerful, intuitive and frictionless delightful experiences for our millions of daily users (riders, eaters, drivers, couriers, restaurants). Our…
The City Operations Manager will be based in Pune, India reporting directly into the Head of B2B India, Uber Shuttle. The City Operations Manager will be responsible for overseeing Uber Shuttle customer\'s ground transport operations, develop and maintain relationships, and…
Uber Eats is the fastest growing food delivery platform in the world, just over the last year we have doubled our gross bookings! Our team\'s work at Uber Eats directly impacts and continues to impact our communities. We help feed…
Facilitate and drive high impact initiatives to improve process quality and the customer experience Collaborate with key stakeholders for scoping and prioritizing project activities based on the business impact and team OKRs Turn analyzed data into actionable deliverables for the…
b'About the Team We innovate communications surfaces & platforms at Uber scale, enabling all lines of business to reliably deliver billions of personalized, timely, compliant, and relevant messages across all channels. Our durable, reliable, channel agnostic platform also produces Uber\'s…
About the Role At Uber, we reimagine the way the world moves for the better. One of the strategic pillars to achieve this goal is to be the platform of choice for flexible earning opportunities for our earners. Trip Operations…
About the Role At Uber, we reimagine the way the world moves for the better. One of the strategic pillars to achieve this goal is to be the platform of choice for flexible earning opportunities for our earners. Trip Operations…
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let\'s move the world forward,…
! As a Customer Support Specialist, you take ownership of resolving issues for customers. You use your customer centricity, problem solving, and critical thinking skills to seek the most sophisticated and daring customer concerns. You will be the voice of…
The Data Platform team is part of the Platform org which is based in Bangalore and is responsible for building Uber\'s Data Lake for the rest of the company. We have a small tightly knit team with a diverse set…
The Data Platform team is part of the Platform org which is based in Bangalore and is responsible for building Uber\'s Data Lake for the rest of the company. We have a small tightly knit team with a diverse set…
#GreatMindsDon\'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only…
! We are looking for a Program Specialist to bring efficiency to a multi dimensional team. Ideation, documentation, deployment, and creating efficient, scalable systems is your thing. People love working with you because you make everyone\'s life easier. Representing the…
Uber Engineering is a high performance culture marked by fearlessness and hyper productivity. We\'re looking for team players with natural product intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should…
About the Role The Core Analytics & Science Team (CAS) is Uber\'s primary science organisation, covering both our main lines of business as well as the underlying platform technologies on which those businesses are built. We are a key part…
About the Role The Core Analytics & Science Team (CAS) is Uber\'s primary science organisation, covering both our main lines of business as well as the underlying platform technologies on which those businesses are built. We are a key part…
About the Role Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology people use every day. Whether it\'s heading home from work, getting a meal delivered from a favorite…
Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology people use every day. Whether it\'s heading home from work, getting a meal delivered from a favorite restaurant, or a…
Uber\'s Security Response and Investigations (SRI) team is the cybersecurity incident response body at Uber. SRI responds to security incidents and mitigates security threats across the company. The SRI team is made of three teams: SOC (Security Operations Center), Investigations…
About the Role We are currently searching for a Senior Program Manager, Ethics & Compliance APAC who will support the work of building a world class compliance program for Uber in the APAC region. This is a great opportunity to…
! This team is responsible for identifying gaps in support and customer experience. How? By supervising task completion to maintain business flow; supervising support responses to ensure the accurate mechanics are followed; support is offered by providing resolution to the…
About the Role The mission of Uber Eats is to make eating well effortless for everyone every day. Along with Uber\'s delivery speed and convenient ordering interface, our partnership with some of the world\'s best loved merchants is also central…
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help earners, drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all…
About the Role Core Security Engineering\'s mission is to make the Uber production environment secure by default and provide industry leading products and services to all Uber\'s production services and infrastructure. We are passionate about building both security primitives and…
About the Team Uber Shuttle is an everyday commute product that is safe, reliable and affordable. With just a few taps and a short walk, Shuttle makes it easy for riders to book a guaranteed seat in an air conditioned…
About team: Uber?s scale and growth have moved past the benefits of a strong one size fits all product market fit and this is where the Uber Rider team is focused. Our charter is to bring the next set of…
As a senior backend engineer in the Trip Operations Platform (TOP) team with 7+ years of industry experience, you will partner with stakeholders and lead team efforts to design, develop, and maintain complex backend systems which power products & business…
This role focuses on the product suite that supports our millions of Merchants globally. With a diverse partner base across the globe, our goal is to help launch Merchant products that help Uber offer best in class experience for our…
About our Team Finance Accounting Systems group works closely with Finance and accounting organisations to build applications and solutions to enable critical Financial processes at Uber. We use industry best practices in Financial and Accounting systems, applying them to complex…
Uber Advertising\'s vision is to offer the most marketplace centric advertising to connect Uber\'s platform users (eaters, riders, and earners) with advertisers. Uber Advertising\'s platform brings together location based and shopping data with closed loop attribution across its mobility and…
Marketplace Config Platform Engineering Team in Bangalore is looking for engineers to design and develop the reliable, scalable and secure foundational configuration components that empower ops and engineers to manage the marketplace behavior of all the cities that UBER is…
About the Role Uber Advertising\'s vision is to offer the most marketplace centric advertising to connect Uber\'s platform users (eaters, riders, and earners) with advertisers. Uber Advertising\'s platform brings together location based and shopping data with closed loop attribution across…
About the Role Rider Growth is a new and emerging line of business in Uber with the mission to help increase the rate of customer acquisition, decrease rate of customer retention, and increase revenue by a) optimising existing products and…
b' About the Role Partners with stakeholders to translate complex business or technical problems into end to end data tools and solutions (e.g., pipelines, models, tables). This role also leads team efforts to design and develop large scale data systems…
About the Role Uber has taken a strategic bet on partnering with third party (3P) providers to offer riders more transportation modes on our platform in the form of Car Rentals. As a Product Manager within Uber\'s Rent Verticals team,…
About the Role As an engineer on uMetric i.e. Uber\'s Metric Platform, you will work on batch and nearline streaming systems as well as distributed systems building Uber\'s metrics store. Focusing on Metric products, you\'ll work directly with end users…
About The Team The People Partner team at Uber provides a seamless people experience to all employees (especially in moments that matter), which enables them to positively impact the business. This team leads scaled, human resource (HR) support to Uber\'s…
About The Role : We are looking for an experienced Data Scientist to join our FinTech Data Science team and make significant contributions to our mission to streamline and optimize Uber\'s financial infrastructure and processes. In this position, you will…
About the Role The Earner Progression team invests in developing a range of benefits and earning opportunities for Earners that helps them maximize their economic opportunities on our platform leading to long term retention and relationship with Uber. The candidate…
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. We welcome people from all backgrounds…
..About the Role.. Uber\'s Security Response and Investigations (SRI) team is the cybersecurity incident response body at Uber. SRI responds to security incidents and mitigates security threats across the company. The SRI team is made of three teams: SOC (Security…
Work with our team of developers to build, maintain, and automate processes to assist regional, and global operations. This role would require large collaboration with other team members and stakeholders. You need to demonstrate analytical thinking through data driven decisions…
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We\'ve grown into a…
..About Uber.. Uber is a technology company that is transforming the way the world thinks about transportation and reinventing the way we move people and things. We are building technology that people use every day. Whether it\'s heading home from…
Vehicles Engineering is a sub unit of Earners Engineering with focus on building systems for vehicle owners/fleet partners. Vehicles Engineering works on providing vehicle access to earners via an efficient marketplace, provide fleet management and tooling to fleet partners, enable…
About the Role You are the primary support point of contact for Fleet Partners and Merchants at HCV. We\'re looking for someone to build a strong rapport with clients, and provide excellent customer service while working with internal and external…
Uber's Security Response and Investigations team protects and mitigates cyber security threats globally across the company. The org is made of three teams: Investigations, Incident Command, and vSOC (virtual security operations center). You will be joining the vSOC team, as…
The Team Lead will have to develop a team of ~15 17 Auditors and help them be successful by ensuring behavioral based coaching and feedback mechanisms, with a focus on customer experience and satisfaction, the Team Lead will need to…
Work alongside our Community Operations team, Regional Comm Ops on implementation & delivery of on the ground process training and S Ladder personal development training at the COE and provide L&D support to our BPO partners. This role requires strategic…
Work alongside our Community Operations team, Regional Comm Ops on implementation & delivery of on the ground process training and S Ladder personal development training at the COE and provide L&D support to our BPO partners. This role requires strategic…
Global Compliance Ops is pioneering how Uber manages safety contacts that contribute to Uber's goal of providing world class customer support by identifying areas of opportunity and strength through consistent contact review. The Agent position is responsible for investigating safety…
Hive and Spark are our main batch big data analytics query engine at Uber. It accounts for the majority of our data compute resources, powers most of our major ingestions, ETLs, data science, and machine learning workloads. Hive and Spark…
We are looking for an experienced process driven professional with the ability to support our customers by providing best in class support and deliver strong results. You will have strong execution abilities, as the expectations are high for delivering in…
The WFM Analyst (RTA) is responsible for managing all intraday processes in support of operations to achieve the business objective of service level, maximizing efficiency and occupancy. Main Responsibilities: Attend daily staffing review meetings detailing previous and current week's performance,…
As a Backend/Data Engineer at Uber, you'll be working on code that's closest to the business. You will build business critical products, handle real time traffic that serves ads/messages to millions of people. Therefore contributing directly to the bottom line…
..About the Role.. At Uber, we reimagine the way the world moves for the better. We are seeking a Corporate Communications Lead to build our reputation and support strategic business priorities and long term bets in the market. Joining the…
..About the Role:.. You will help support strategic decision making processes through your analytics, heavy data driven approach, and operational attitude. The ideal candidate for this role should have strong analytical skills, excellent time manage ..About the Role:.. You will…
..About the Role.. Uber's Marketing Data Platform team is growing rapidly and seeking a software engineer who will collaborate with product managers, engineering teams, and 3rd party providers to ensure that ad measurement and products are operating ..About the Role..…
..About the Role.. The PA&V team in Hyderabad COE is responsible for creating a standardised Global S4 (Self Support Self Service) and CAR (Contact Auto Resolution) nodes. These nodes empower app users to resolve their issues without having to inter…
..About the Role.. At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. This role is…
At Uber, we reimagine the way the world moves for the better. We are seeking a Corporate Communications Lead to build our reputation and support strategic business priorities and long term bets in the market. Joining the communications team at…
! In this role, you will provide phone support to our customers and driver partners to build trust and inspire customer loyalty. A key part of this role will be to provide insights to members of the Leadership Team to…
! In this role, you will provide phone support to our key users and create a seamless experience to build trust and inspire customer loyalty. A key part of this role will be to provide service to members of Uber's…
! In this role, you will provide phone support to our customers and driver partners to build trust and inspire customer loyalty. A key part of this role will be to provide insights to members of the Leadership Team to…
About the team: SoRT works on any inquiry made on Social Media, namely Twitter, Facebook and Instagram. We are directly involved in upholding of the brand image by providing excellent support on social media About the Role: The Social Media…
ECR directly takes care of contacts received by the Executive Leadership Team and delivers best of the kind customer support to the riders while also continuously updating and closing the loop with senior leadership tagged on the issue. The COSs…
This role is for CO content platform team. The team is working on major Platform redesign and rearchitecture initiatives. These initiatives are critical for improving content authoring experience and performance and also it greatly enhances Uber customer help experience in…
In this role, you will reimagine the way the world moves for the better. You will partner with stakeholders across Uber to enable Sales, Marketing, and Customer Service teams to solve problems and foster long term growth for U4B. You…
Work with our team of 10 12 policy developers to build, maintain, and automate processes to assist regional, and global operations. This role would require large collaboration with other team members and stakeholders. You need to demonstrate analytical thinking through…
Overview of the Global Portfolio of Projects and Programs for the Talent Acquisition organization, actively participating in the planning processes and guiding the prioritization and resourcing of new initiatives with the leadership team, TA specialists, and cross functional customers Improve…
Eva is the real time data analytics platform for Uber powered by Apache Pinot and Presto. We host top tier business critical use cases such as external facing dashboards like the Uber[Eats Restaurant Manager](http://restaurant.uber.com/), in app feat Eva is the…
Rider Growth is a new and emerging line of business in Uber with the mission to help increase the rate of customer acquisition, decrease rate of customer retention, and increase revenue by a) optimising existing products and b) building new…
The Customer Obsession team is looking for a strong technology leader with a passion for building platforms and delightful customer experience. The leader will lead a strong and high performing team of engineers, responsible for mission critical, highly available services.…
We are looking to hire a leader to help shape and drive service quality charter for the mobility business in India SA. This is a unique opportunity for one of the best roles of your career where you will partner…
Work alongside our Community Operations team, Regional Comm Ops on implementation & delivery of on the ground process training and S Ladder personal development training at the COE and provide L&D support to our BPO partners. This role requires strategic…
The Workforce Management Forecast Process Specialist will work with the Regional Workforce Management team to focus on operational excellence across our BPO and internal Centers of Excellence network. This is an opportunity to help build the WFM process from the…
At Uber, providing amazing support that establishes trust for riders and driver partners in our community is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest,…
## ..About the Role!.. The Team Lead will have to develop a team of ~15 17 Auditors and help them be successful by ensuring behavioral based coaching and feedback mechanisms, with a focus on customer experience and satisfaction, the Team…
Uber drives consumer engagement by sending millions of Marketing and Transactional messages per month via various channels like Email, SMS, Push Notifications & In App Chat. This drives millions in incremental revenue by targeting timely, relevant and meaningful messages across…
Capacity Planning is a key component of the success of Uber's Community Operations teams and our Manila COE's. As a capacity planner you will be responsible for creating long and short term capacity models. Analysing COE's LOB trends in volume,…
..About the Role.. We are looking for an experienced Senior Engineering Manager to lead a team of engineers building solutions that helps Uber scale globally. The leader should bring experience in multiple domains to bear on building applications a ..About…
Will be leading initiatives on the U4B Admin and self serve team Front end heavy skillset Full stack is good to have At Uber, we reimagine the way the world moves for the better. The idea was born on a…
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a…
About the Role We are currently searching for a talented Legal Counsel to join the Legal Team in Gurgaon, India and be responsible for supporting our growing business across India, Sri Lanka and Bangladesh. This is not your typical in…
About the Role We are looking for a data scientist to join the Customer Obsession Data Science team in Uber Bangalore. This team is colocated with CO engineering, product, and, design teams and is at the heart of Uber's focus…
About the Role The mission for Uber Eats is to make eating well effortless for everyone, everyday. Central to this mission, alongside Uber’s delivery speed and a convenient ordering interface, is our partnership with some of the world’s best loved…
What the Candidate Will Do Build scalable analytical frameworks to support product analytics for Uber's Risk and Identity Platform Own new product experimentation including plan creation, roll out, and monitoring Be an invaluable partner to cross functional teams such as…
About the Role You will be responsible for scaling and overseeing company wide programs focussed around quality assurance. This will require you to partner with various product engineering teams and help in developing, implementing, and maintaining a system for Testing(manual…
About the Role Work alongside our Community Operations team, Regional Comm Ops on implementation & delivery of on the ground process training and S Ladder personal development training at the COE and provide L&D support to our BPO partners. This…
#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only…
An Account Executive will work across a territory to grow Uber’s business through the addition of new B2B customers. You will own the complete middle market sales cycle and will drive revenue generation through prospecting, qualifying and closing new businesses.…
An Account Executive will work across a territory to grow Uber’s business through the addition of new B2B customers. You will own the complete middle market sales cycle and will drive revenue generation through prospecting, qualifying and closing new businesses.…
About the Role — FinTech is a part of the CFO's organization and responsible for innovating and building the best financial products & systems in the world. Our DNA is customer obsession, top quality products, teamwork and transparency. This role…
About the Role CommOps is all about process efficiency, and as a Learning Specialist, you would be ensuring that these teams of rockstars are able to continuously provide world class support to everyone involved in the Uber experience. This role…
About the Role We are looking for a Program Specialist to bring efficiency to a multi dimensional team. Ideation, documentation, deployment and creating efficient, scalable systems is your thing. People love working with you because you make everyone’s life easier.…