Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding…
Key Responsibilities: Conduct physical inspections of tyres to assess defects, wear patterns, and damages. Identify manufacturing, operational, or usage related issues in tyres. Document findings and prepare detailed inspection reports Role Expectations: Accuracy of Inspection Reports: Ensure precise identification and…
NPS, Market Research & Insights: Lead research projects, translate data into insights, collaborate on client strategies. Client & Relationship Management: Own and manage key client accounts, ensure satisfaction and retention. Customer Journey Mapping: Map and analyze customer journeys, recommend CX…
Role Highlights: Conduct audits at service centre & retail outlets Capture customer & dealer feedback via visits and calls Travel: Within assigned locations Must have 2 wheeler & DL Job Types: Full time, Permanent Pay: ₹20,000.00 ₹25,000.00 per month Benefits:…