Orange
about the role key accountabilities RUN phase: To provide professional technical support and troubleshooting for all issues received related to Genesys CC. Resolve complex customer issues on Genesys CC diagnose fault related cases by effectively utilizing software diagnostics and other…
votre r\xc3\xb4le about the role Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall\xe2\x80\x99s / Security / Checkpoint…
votre r\xc3\xb4le 1) Designs, develops, codes, tests, and debugs complex system development, or makes significant enhancements to existing system 2) Conducts investigations and tests of considerable complexity 3) Troubleshoots complex problems and provides customer support for application issues. 4) Provide…
votre r\xc3\xb4le To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets votre profil Any Degree or Diploma in Electronics/Computers or science required. CCNA,…
votre r\xc3\xb4le To provide level 2 support on network , SDWAN, Proxy related services and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets votre profil Any Degree or…
about the role Providing Technical Leadership and Strategic Direction to the Automation Team and Organization Architecting, developing, and maintain an innovative test automation system for the organization. Prepare Reusable functions, which improve the robustness, re usability solutions Define automated test…
about the role Responsibilities The Head of Presales leads the team of Presales Solution Partners responsible for working in collaboration with Sales to build strategic relations at all levels including executive level and significantly expand the Orange Business Services scope…
about the role Hands on experience and strong programming skills in Python, Angular, JavaScript, Design patterns, UI/UX and SQL. Own Technical Architecture, Design, Tooling, Development & Maintenance Strategy and Performance of product and services. Setup development, test and production environments…
about the role Responsible for Infrastructure Operations Firewall , Intrusion detection & prevention, Antivirus scanning, Patch Management of Security appliances, Responsible for Firewall Rules and Policies Management and Troubleshooting Implementing of NAT/PAT, SSH, signatures, etc. Adherence of 100% agreed SLA\'s…
about the role To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window…
about the role Representing and champion the Customer within Orange Business Services Fully understanding the nature of the Customer\'s business and the applications they operate over the Orange Business Services network. Working in partnership with the Customer will increase service…
about the role To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window…
about the role .To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures Changes would also be that on Orange France network which would reuire understanding of French…
about the role key accountabilities key result / decision areas (outcomes) Implementation of new IP services projects in Open Transit Contribution with Engineering to technical evolution of backbones and services. Validation of technical documentation provided by Engineering team. Organization of…
about the role key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and…
about the role To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio Design & BUILT :: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions:…
about the role . Thorough understanding of concepts of table archiving, data record archiving, file archiving and compound business record archiving. . Knowledge of RDBMS concepts and hands on experience in working on oracle and SQL server Structural / unstructured…
about the role Manage & Troubleshoot security devices such as firewall, Proxy server, IPS in Physical & Cloud environments. Implement mitigation actions in response to confirmed security incidents and answer to Network Security Experts escalations for verification and possible further…
about the role Looking for someone who have good experience on any Public Cloud (AWS, Azure or GCP) with expertise on Cloud Native DevOps & Application Modernization Solution and Security Solution. Key Result Areas Designing, creating High level and Low…
about the role As a Project Manager, within the SAM program team, you will: Establish a SAM tooling plan for every affiliate Define strategy and business plans with the CIO et IT managers Provides help during RFPs Follow ITAM tooling…
about the role Providing Technical Leadership and Strategic Direction to the Automation Team and Organization Architecting, developing, and maintain an innovative test automation system for the organization. Prepare Reusable functions, which improve the robustness, re usability solutions Define automated test…
about the role . Contribute to short and long term organizational planning and strategy as a member of the management team, effective Team Management thereby ensuring customer satisfaction. . Manage and improve the effectiveness and efficiency of the service support…
about the role We\'re searching for a talented and passionate Senior Engineer having experience on Cloud and IT infrastructure management to join our Service Delivery team , which is responsible for Integration, managing, securing, and supporting Cloud & IT infrastructure…
about the role To design and support functional/technical architecture across multiple applications. To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design operational…
about the role Manage level 1 support for datacenter services 1. should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on DC System Infra devices like Servers, Vmware cloud, etc. 2. responsible for preparing Method of…
about the role 1. Project Planning and Execution: Collaborate with stakeholders to define project scope, objectives, and deliverables. Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk mitigation strategies. Coordinate and oversee project activities, ensuring adherence to timelines…
about the role .To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures Changes would also be that on Orange France network which would reuire understanding of French…
about the role key accountabilities key result / decision areas (outcomes) Customer engagement and support: Responsible for customer requests execution and day to day account activities in order to maintain and enhance customer relationships, provides input and manages action plans…
about the role Responsible for server domain end to end operation via managing all technical and operation escalations from client. also responsible for technical inputs for cloud and security domain. Over all he will be front face for client in…
about the role 1) Designs, develops, codes, tests, and debugs complex system development, or makes significant enhancements to existing system 2) Conducts investigations and tests of considerable complexity 3) Troubleshoots complex problems and provides customer support for application issues. 4)…
about the role Technically design, build, and develop the software against agreed requirement specifications. Design and implement new applications on Microservices architecture and Cloud platform Share expertise knowledge on micro services to team mates Programming experience in PHP (Laravel Framework)…
about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Good network support knowledge and experience.Service oriented, customer focused…
about the role The Account Analyst is responsible, for End to End Order Management ,building interlocks , customer connections bringing in efficiencies and centralization of quote , oder, delivery , track and change to the World of Telecom. You will…
about the role Candidate should be graduate in any Dediplene and having 10+ experience in security domain along with any certification related to security domain about you Candidate should be graduate in any Dediplene and having 10+ experience in security…
about the role Looking for someone who have good experience on any Public Cloud (AWS, Azure or GCP) with expertise on Cloud Native DevOps & Application Modernization Solution and Security Solution. Key Result Areas Designing, creating High level and Low…
about the role 1) Designs, develops, codes, tests, and debugs complex system development, or makes significant enhancements to existing system 2) Conducts investigations and tests of considerable complexity 3) Troubleshoots complex problems and provides customer support for application issues. 4)…
about the role Responsible for server domain end to end operation via managing all technical and operation escalations from client. also responsible for technical inputs for cloud and security domain. Over all he will be front face for client in…
about the role Manage level 1 support for datacenter services 1. should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on DC System Infra devices like Servers, Vmware cloud, etc. 2. responsible for preparing Method of…
about the role Technically design, build, and develop the software against agreed requirement specifications. Design and implement new applications on Microservices architecture and Cloud platform Share expertise knowledge on micro services to team mates Programming experience in PHP (Laravel Framework)…
about the role As a Project Manager, within the SAM program team, you will: Establish a SAM tooling plan for every affiliate Define strategy and business plans with the CIO et IT managers Provides help during RFPs Follow ITAM tooling…
about the role Responsibilities The Head of Presales leads the team of Presales Solution Partners responsible for working in collaboration with Sales to build strategic relations at all levels including executive level and significantly expand the Orange Business Services scope…
about the role Candidate should be graduate in any Dediplene and having 10+ experience in security domain along with any certification related to security domain about you Candidate should be graduate in any Dediplene and having 10+ experience in security…
votre r\xc3\xb4le about the role Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall\xe2\x80\x99s / Security / Checkpoint…
about the role Sr. Consultant Cloud Solutions Looking for BMC Discovery Expert and Product Owner, responsible for RUN and Deployment for CMDB data acquisition for BMC Discovery & VMWARE Cloud Services & Delivery projects. Key Result Area: Coordination of the…
votre r\xc3\xb4le about the role Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall\xe2\x80\x99s / Security / Checkpoint…
about the role We\'re searching for a talented and passionate Engineer having experience on managing Cloud and IT infrastructure to join our Service Delivery team , which is responsible for remotely managing, securing and supporting Cloud & IT infrastructure for…
votre r\xc3\xb4le To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets votre profil Good network support knowledge and experience.Service oriented, customer focused with…
about the role KEY DUTIES Understands the business\' opportunities to hypothesize as an individual researcher and in collaboration with other team members in identifying the optimal business solution. Produces clear, insightful, understandable work products (visualizations, reports, presentations, etc.) to outline…
votre r\xc3\xb4le To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets votre profil Good network support knowledge and experience.Service oriented, customer focused with…
about the role key accountabilities Handling escalated tickets for IP related failures. Contacting vendors and following up until failure resolution. Timely and High Quality handling of all support Requests. Use all forms of training provided by Equant to keep up…
about the role Mission / role purpose Provide supportto Service desks agents and Service Delivery managerson the ITSM and CMDB tools they are using.Requestscanalsocome from Customers with a first qualification step done by the Service desks. .Support via ticketing tool…
about the role To provide level 2 support on network , SDWAN, Proxy related services and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Any Degree…
about the role Support commercial management team in india to manage commercial activates for complex multi service (BU) bids meeting corporate financial objectives . In a support role to India commercial management, create structure for the bids with minimal residual…
about the role Design, deploy, manage and support networking and security services in LAN, WAN and Internet network infrastructure. Provide L2 and L3 technical support and consultation for enhancement and change to network and security configuration. Incident Management and Issue…
about the role Responsibilities: Provide expertise and leadership regarding Solutions Architecture in the infrastructure and applications space. Define the business case for solutions. Assist TDA (Solution Architect) in Unix and Windows MW application designing in order to design desire prototype…
about the role a) Participate in the security monitoring of mission critical network nodes and systems, and security devices to detect any anomalies. b) Provide first level response & investigation to security monitoring team. c) Investigate abnormal events, qualify potential…
about the role Ensure the activities by holding the commitments in terms of quality, costs and deadlines. Participate in the Release planning and identify the risks Application development Analysis and Problem solving Active member in Scrum team Ensure no blocking…
about the role Responsible for delivering various solutions using automation technologies and fulfil organization\'s needs. Contributing to developer community Sharing knowledge and write documentation on the solutions Identifying automation posibilities to reduce manual workload Reporting around projects and prepare dashboards…
about the role Integrated within Private Cloud TPM team, for the field of IT infrastructure, below are Key responsibilities : Responsible for setting into production, in compliance with schedules and costs, IT Services delivered by Orange Business Services for their…
about the role .To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures Changes would also be that on Orange France network which would reuire understanding of French…
about the role The Order to Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows. Key Result Areas: . Produce on a monthly basis the invoices…
about the role .To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures Changes would also be that on Orange France network which would reuire understanding of French…
about the role The Associate Technical Integration management(ATIM) is an associate role for the network solutions and their integration, and is the technical Implementer for any meshing, basic configuration with Access Test for simple sites, PE and CE cleanup, IOS…
about the role . Should prepare technical requirements for project. . Should deliver high quality of code,frontend developer. . Should participate in application evolution by contributing technical enhancement to the applications. . Should provide third level support to production issues…
about the role Maintain equipment based on SOP\'s and ensure immediate escalation to competent authority in order to ensure uptimes. Key Spoc for . Top & Major Incident , . Problem , . Change & Operation Project Management . Patch…
about the role CONTEXT OF THE SERVICE / PROJECT : In the Orange Business group, Engineering provides expertise and support for the hosting platformsto external & internal business customers. Responsible for Level 3 expert who is Proficient in Linux Open…
about the role . Should prepare technical requirements for project. . Should deliver high quality of code,backend developer. . Should participate in application evolution by contributing technical enhancement to the applications. . Should provide third level support to production issues…
about the role The Order to Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows. Key Result Areas: . Produce on a monthly basis the invoices…
about the role Responsible for developing and supporting Data Engineering services on GCP platform for Big Data stream. Design, develop and maintain data engineering tools for collecting, exploring and transferring data Design, develop and maintain data pipelines Prospect Cloud environments…
about the role Management of assigned vendors/partners to ensure: understanding of, and contribution to control of, vendor/partner costs affecting Orange Business Operations budget (operational support, implementation and incubation projects, professional services, training & certification, ) alignment of vendor and partner…
about the role To provide level 2 support on network Routing. switching, wireless, SDWANand to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Any Degree or Diploma…
votre r\xc3\xb4le To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window time…
about the role To design and support functional/technical architecture across multiple applications. To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design operational…
about the role Milestone tracking of each order and ensuring clear communication with SITA, their end customer (when required) and internal stakeholders. Alignment of all internal resources and collaboration with SITA Delivery team / customer to schedule migrations (addition /…
about the role SITAService desk is high visibility desk and Engineer Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely…
about the role Development assistant working with all aspects of software design and coding. Responsibilities Attend and contribute to development meetings Write and maintain code Work on minor bug fixes Monitor technical performance of internal systems Respond to requests from…
votre r\xc3\xb4le The Order to Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows. Key Result Areas: Produce on a monthly basis the invoices according to…
about the role key accountabilities key result / decision areas (outcomes) Ensure projects and teams are structuredin most benefitted manner for organization. Internal strcuture and organization of team. Accountable for project deliveries within the committed QCD (Quality, Cost and deadline)…
about the role key result / decision areas (outcomes) Act as Technical/Solution Expert on Arista Data Center Technology Understand complex design of DC setup & also solution suggested as per customer requirement. Plan, Transition, Transformation, Green field/organic growth deployment and…
votre r\xc3\xb4le To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Expected tasks: Act as point of entry for all inbound first level…
about the role Manage LEVEL 2 support of Security Infra (Nexus and Radware ) Must have HANDS On experience on Cisco Nexus and have knowledge on DC cabling. about you Manage LEVEL 2 support of Security Infra (Nexus and Radware…
about the role Key Spoc for: . Major and Critical Cloud Incident. . Problem Management . Change Management . Patch & Release Management on Cloud Management/Windows/Linux Infra . Capacity Management for Cloud Servers . Knowledge management (KEDB) . High Level…
about the role We are making business life easier, every day and all around the world As a global IT and communications services provider , Orange Business helps companies collaborate more effectively, operate more efficiently, and engage better with their…
about the role To supervise the customized service desks team(s) and to ensure a professional and consistent delivery of quality service to OBS customers. Also, assisting higher management in driving continuous improvements, transversal projects and achievement of operational targets while…
about the role Roles & responsibilities Inventory Monitoring of inventory levels & raise the red flag with the operations team for older inventory Creation of stock reserve as per the stock reserve policy Management reporting for inventory along with ageing…
about the role Key responsibilty will be Meraki level 2 support Online support to the customer by Chat for front usageAnswer customer question for any question about site delivery (including self installation) Online support to the customer by Chat for…
about the role Ensure the activities by holding the commitments in terms of quality, costs and deadlines. Participate in the Release planning and identify the risks Application development Analysis and Problem solving Active member in Scrum team Ensure no blocking…
about the role Manage level 2 support for datacenter Network services 1. should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on DC Security devices like Nexus switches, Routing,Cisco Catalyst switches etc. 2. responsible for preparing…
about the role mission / role purpose Overall description: To manage assigned transversal, automation, process design and performance projects aimed at transforming Europe Sales desk towards one customer centric team which is product agnostic and accountable for QTB customer journey.…
about the role Team Manager MSDM is responsible for Excellence in team management is achieved when the leader of a team delivers the required results through the team, as per the business requirements. This requires managing the team in a…
about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Any Degree or Diploma in Electronics/Computers or science required.…
votre r\xc3\xb4le key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and track…
about the role key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and…
about the role CONTEXT OF THE SERVICE / PROJECT: Within OBS, CSD Skill center organization defind the technical roadmap and strtegy for the OCB followed by need of Marketing, Pre sales, platforms and Engineering team Level 3 support incident management…
about the role The DevOPs delivery teams are effectively working on implementation of DevOps Solution for New and Existing Applications. Deploy, Manage, Configure, Maintain and Troubleshoot highly scalable, reliable and secure Orange Private Cloud and on premises environments In DevOpsand…
about the role Must have abilities to drive the project technically with architectural and production point of view Must have strong and proven experience in Cloud native / Microservices design & development Must have good skills of Technical governance &…
about the role In line with our ITIL based processes and organization, you will be in charge to follow Orange internal processes and manage: Incident management handle both re active (customer call) and pro active (monitoring) incidents troubleshoot and fix…
about the role Orange Business has set up a Big Data platform with a Data Lake for the exploration and industrialization of Uses Cases. We are looking for someone to support different Uses Cases to work on our EDH (Enterprise…
about the role Representing and champion the Customer within Orange Business Services Fully understanding the nature of the Customer\'s business and the applications they operate over the Orange Business Services network. Working in partnership with the Customer will increase service…
about the role The Architect, in order to accompany the development of the Customers Solutions, help to orient the thinking and the build of the virtualized infrastructures, with partners Solutions: Help in pre sale step for the technical qualification for…