Resolving customer complaints Handling inquiries Adherence to policies Helping every customer service professional improve Understand the customers Active listening C. Documenting and reporting customer interactions Customer feedback Customer service orientation Maintaining customer records Problem solving Providing product and service information…
Make outbound calls to potential customers to generate leads and sales. Persuade customers to purchase products or services by explaining features and benefits. Identify customer needs and recommend suitable products or services. Achieve and exceed daily, weekly, and monthly sales…
Lead generation: Identify and approach new customers through cold calling, networking, and referrals. Client meetings: Meet with clients, both in person and virtually, to understand their needs and present tailored solutions. Product demonstration: Present and demonstrate products or services in…
An HR Account Manager is a dual role responsible for both human resources and account management duties, which includes managing client relationships while also handling HR functions like recruitment, payroll, and employee relations. Key responsibilities involve building client relationships, ensuring…
A recruiter is responsible for finding, attracting, and hiring candidates for open positions within an organization. Their duties include understanding hiring needs, sourcing candidates through various channels, screening resumes, scheduling interviews, negotiating job offers, and managing the full hiring life…
A sales manager job description involves leading and supervising a sales team to achieve revenue goals. Key responsibilities include developing sales strategies, setting targets and quotas, hiring, training, and motivating sales staff, and analyzing sales performance data. They also manage…
A Business Development Manager (BDM) is responsible for a company's growth by identifying new opportunities, building client relationships, and developing strategies. Their daily tasks involve market research, lead generation, and collaborating with sales and product teams to expand profitability and…
A general manager job description includes overseeing daily operations, managing finances, and developing strategies to improve efficiency and profitability. Key responsibilities include setting goals, creating budgets, supervising staff, and ensuring the company meets its objectives. General managers act as a…
A Telesales Executive sells products or services over the telephone by contacting potential and existing customers to persuade them to make purchases, generate sales leads, handle customer inquiries, and build customer relationships. They must possess strong communication and sales skills,…