Job Description

Resolving customer complaints Handling inquiries Adherence to policies Helping every customer service professional improve Understand the customers Active listening C. Documenting and reporting customer interactions Customer feedback Customer service orientation Maintaining customer records Problem solving Providing product and service information Collaborating with internal teams Conflict resolution Empathise with your customers Communicating with customers through various channels Conducting surveys Time management Customer relationship management (crm) software Follow up with customers Resolving problems Show respect in all customer relations Supervise order processing and order fulfilment Upselling and cross-selling

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,666.94 - ₹26,671.85 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person