Responsibilities : Manage end to end recruitment for IT and support roles Source, screen, and coordinate interviews with shortlisted candidates Handle offer rollouts, onboarding formalities, and induction sessions Conduct orientation for new employees and ensure smooth integration Maintain HR records,…
Proven experience in customer support focused on eCommerce platforms and transactions Strong understanding of eCommerce transaction tickets and query resolution processes Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings Proficient in CRM tools, ticketing…
Responsibilities: Lead and facilitate Daily Stand ups, ensuring timely updates and addressing impediments. Ensure the team adheres to Agile principles and Scrum processes. Contribute ideas for process improvements based on your observations and experiences. Foster effective communication within the team,…