Responding promptly and professionally to customer questions, concerns, and complaints, providing clear and concise information. Resolving customer issues: Troubleshooting problems, finding solutions, and taking appropriate action to resolve customer issues effectively. Maintaining customer satisfaction: Ensuring customers are satisfied with their…
Data Entry & Management: Inputting and updating data into systems, ensuring accuracy and completeness of records. Document Preparation: Assisting with the preparation, organization, and filing of business documents. Inventory Management: Tracking office supplies and equipment, placing orders when necessary. Strong…
• Answering incoming calls and responding to customer inquiries. • Making outbound calls to potential customers to share information about our products and services. • Documenting conversations with customers for future reference. • Identifying and escalating issues to supervisors when…