Future Healthcares

Key Responsibilities Make outbound calls to US insurance providers to follow up on medical claims. Handle inbound queries related to claims, billing status, and patient appointments. Schedule patient appointments and update records accurately in the system. Accurately document call details…

Responsibilities Handle inbound and outbound calls to assist customers with their queries. Resolve customer complaints and provide appropriate solutions. Follow up on customer issues and ensure timely resolution. Maintain accurate records of customer interactions and transactions. Meet and exceed performance…