Make outbound calls to US insurance providers to follow up on medical claims.
Handle inbound queries related to claims, billing status, and patient appointments.
Schedule patient appointments and update records accurately in the system.
Accurately document call details and update claim status in the system.
Meet daily/weekly performance metrics for call handling and collections.
Coordinate with internal teams for smooth claim resolution.
Qualifications & Skills
Good English communication (verbal & written).
Basic knowledge of computers/MS Office.
Freshers or candidates with prior BPO/Healthcare experience are welcome.
Willingness to work night shifts (US process).
Benefits
Leave encashment
Paid sick time & paid time off
Provident Fund
Contact:
Speak with the employer at
+91 9724587281
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Leave encashment
Paid time off
Provident Fund
Ability to commute/relocate:
Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
KPO/BPO: 1 year (Preferred)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Work Location: In person
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