. The role involves managing unpaid and underpaid claims, following up with insurance carriers, employers, TPAs, and attorneys, and ensuring timely reimbursement while maintaining compliance with Workers' Comp regulations.
Key Responsibilities
Follow up on
Workers' Compensation claims
with insurance carriers, TPAs, employers, and attorneys
Analyze
denied, rejected, unpaid, and underpaid claims
and take corrective action
Work on
EOB/ERA analysis
and identify payment discrepancies
Handle
appeals, reconsiderations, and dispute resolutions
Post payments and adjustments accurately in billing systems
Ensure compliance with
state-specific Workers' Compensation rules and fee schedules
Maintain AR aging reports and reduce outstanding balances
Coordinate with coding, billing, and front-office teams for missing or incorrect information
Document all follow-up actions and communications accurately
Meet daily and monthly
AR productivity and collection targets
Required Skills & Knowledge
Strong understanding of
Workers' Compensation billing workflow
Knowledge of
WC carriers, TPAs, employers, and attorney-based billing
Familiarity with
CPT, ICD-10, HCPCS
, and WC fee schedules
Experience with
AR follow-up tools and practice management systems
Excellent communication skills (verbal and written - US calling experience preferred)
Ability to work AR aging buckets (30/60/90/120+ days)
Attention to detail and strong analytical skills
Preferred Qualifications
Prior experience in
US Workers' Compensation AR
Exposure to multiple US state WC regulations
Experience with EMRs / Billing software (e.g., Kareo, AdvancedMD, Athena, eCW, etc.)
Graduate in Commerce or related field (preferred)
Key Performance Indicators (KPIs)
Reduction in AR aging
First-pass resolution rate
Collection ratio
Appeal success rate
Productivity and turnaround time
Shift Timings
US Shift (Evening/Night as per business requirement)
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund
Work Location: In person
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