Desktop Support Engineers handle a mix of technical and user facing tasks. Their responsibilities include: Technical Support & Troubleshooting: Serving as the initial point of contact for user issues, diagnosing and resolving problems with various devices and software, and escalating…
Technical support: Serve as the first point of contact for help desk requests, troubleshooting and resolving basic issues with computers, software, and network access for users. Hardware and software management: Install, configure, and maintain computer systems, peripherals (printers, scanners), and…
Strategy Development: Create and implement IT strategies that align with business goals. Infrastructure Management: Oversee, install, configure, and maintain IT infrastructure, including hardware, software, and networks. Security & Compliance: Implement measures to protect data, ensure system security, and maintain regulatory…
Software Development & Testing: Interns may assist with coding, testing, and debugging software applications, often working under the guidance of experienced developers. roubleshooting & Support: They help with resolving technical issues, providing technical support to users, and documenting solutions. System…