A BPO Associate handles customer interactions (voice/non voice) by addressing inquiries, resolving issues, and providing product info, ensuring satisfaction through effective communication, using CRM tools, meeting targets, and maintaining records, requiring strong problem solving, listening, and multitasking skills, often with…
An Assistant Manager performs a variety of managerial tasks to improve workplace efficiency and keep the employees satisfied. Here are some of the important duties and responsibilities of an assistant manager: Copy this section Managing and overseeing the work of…
A Call Center Executive handles customer interactions calls to resolve issues, provide product info, and ensure satisfaction, focusing on timely, accurate responses, updating CRM records, meeting targets, and escalating complex problems, requiring strong communication, problem solving, and patience. Customer Interaction:…
An assistant manager supports senior management by overseeing daily operations, supervising staff, and ensuring customer satisfaction. Key responsibilities include hiring and training employees, managing schedules and budgets, handling customer issues, and enforcing company policies. This role requires strong leadership, communication,…
A BPO Associate handles customer interactions via phone to resolve inquiries, provide support, and address complaints. Key responsibilities include delivering excellent customer service, troubleshooting issues, meeting performance metrics, and accurately documenting all customer interactions. Key responsibilities Customer interaction: Handle inbound…
Job Title: Call Center Executive (Female Only) Location: NGO A Colony Experience: Fresher Department: Customer Support / Operations Reports To: Call Center Supervisor / Manager Job Summary: We are hiring Female Call Center Executives for our office at NGO A…
The Operations Manager will be responsible for overseeing and managing the day to day operations of the call taxi business, ensuring smooth coordination between drivers, customers, dispatch team, and management. The role focuses on achieving operational efficiency, maintaining service quality,…
A Corporate Business Development Manager drives revenue and company growth by identifying new opportunities, building client relationships, and developing business strategies, often through market research, lead generation, and strategic alliances. Key responsibilities include preparing proposals, negotiating deals, collaborating with internal…