Job description: Minimum 1 2 years of experience in customer support or a related field. Excellent communication and interpersonal skills. Basic understanding of Bill payments or recharge concepts. Strong problem solving abilities. Ability to work effectively in a fast paced…
Job Title: Customer Support Team Lead Key Responsibilities: Supervise and support a team of Customer Support Executives. Monitor daily operations and team performance metrics. Handle escalated customer issues and ensure timely resolution. Conduct regular coaching, training, and performance reviews. Ensure…