Blackbaud is the world’s leading cloud software company powering social good.
Job Posting Description As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product…
Blackbaud's Services PMO is a centralized Project Management Office that works hand in hand with the Customer Success Services teams and our customers. Project Manager, Associates, or Project Coordinators, are responsible for staffing, scheduling and project management of Blackbaud services…
Customer SuccessServices Business Consultant, Staff Come be a part of the Customer Success Services Business Consulting team! We are looking for a self motivated individual with strong communication and consultation skills. Take this opportunity to join a fast paced and…
Job Description: Manager, Vertical Customer Success Job Objective: The Manager of the Customer Success is responsible for leading, developing, and strategically guiding a team of Customer Success Managers (CSMs) to deliver exceptional customer experiences through scale and automation. This role…
About the role The Success Engineering Team Lead is responsible for leading a team of experienced industry engineers that perform Level 3 software triage as well as ongoing creation and oversight of modern and legacy software capabilities. The ideal applicant…
JOB DESCRIPTION – Manager, Commercial renewals – Growth Market (Customer Renewals & REtention) The Manager, Commercial Renewals will have responsibility for one of the most profitable and important revenue lines in the company: Blackbaud's recurring revenue. As a leader on…
About the role(about 2 4 sentences highlightingkey aspects of the role) The Customer Success Manager (CSM) is responsible for the overall engagement, success, and retention of assigned customer accounts. Acting as both the internal advocate for the client and the…
Service Delivery, Staff Job Requisition Service Delivery accurately and efficiently delivers Blackbaud services with increased value to our customers. Service Delivery focuses on effective delivery of our customers’ requirements, management of processes and building robust customer relationships. As a successful…
About the role: As a Senior Software Engineer working on our Awards Management product (Mostly Ruby on Rails, Elixir, and Phoenix, but also some .NET, C#) you will focus on developing and enhancing web applications, while working with some of…
Blackbaud’s IT Software Development team builds and manages software and services critical to our company’s business operations. We are trusted business partners, first class software engineers, and digital transformation leaders empowering Blackbaud to keep pace with a rapidly changing technology…
About the Role We’re looking for a seasoned Software Engineer to design and build high quality applications using the Microsoft stack. You’ll collaborate with product managers, designers, and engineers to deliver scalable solutions, participate in Agile ceremonies, and ensure best…
About: Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role, you’ll play a pivotal role in collaborating between our training team and the Product Technology Group to support the building…
About: Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role, you’ll play a pivotal role in collaborating between our training team and the Product Technology Group to support the building…
Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role, you’ll have the opportunity to collaborate with our instruction design and instructor team, populate our Blackbaud University Learning Management System (LMS)…
Blackbaud is the world’s leading provider of software and services for the philanthropic community. We help good takeover! As a member of the Customer Collections Team you’ll spend your day partnering with customers and internal groups to find solutions and…
About the role: As a Principal DevOps Engineer focused on Site Reliability within Cloud Delivery Engineering (CDE), you will contribute to the development of our solution delivery platforms supporting our web based applications on the latest cloud technologies within a…
About the role We are looking for a seasoned Partner Technical Account Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbaud’s pursuit of extending innovative technologies for customers while delivering on…
Blackbaud is seeking a talented Internal Communications & Marketing Specialist to join our team in Hyderabad, India. This role is integral to strengthening our employer brand, driving employee engagement, and ensuring clear, consistent communication across all internal channels. The ideal…
About: We’re looking for a creative and detail oriented Graphic Designer to join our team in India, focused on bringing our employer brand to life and enhancing internal communications. This role will support initiatives that engage employees, attract top talent,…
We are seeking a dynamic Employer Branding Leader to build and lead our employer brand strategy for Blackbaud’s Global Capability Center (GCC) in India. This role will be instrumental in shaping our identity as an employer of choice, bringing our…
Recruiter to Enter or Link to Evergreen Stay up to date on everything Blackbaud, Blackbaud is a digital first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the…
Job Posting Description As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product…
About the role As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object oriented development and engineering best practices. What you’ll do Design and develop software applications, project prototypes,…
recruiter to add Stay up to date on everything Blackbaud, Blackbaud is a digital first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in…
Job Summary: The Support Operations Associate creates and manages frontline schedules for Customer Support, ensuring alignment with volume forecasts and proactively addressing staffing gaps. They adjust schedules in real time to handle call outs or coverage changes, monitor adherence, and…
The Principal Data Engineer sets the technical direction that assists engineers and data engineers to take on large, complex data problems/initiatives. This role has considerable technical influence within the Data and Software Engineering teams at JustGiving. This individual acts as…
About the role: As a Principal DevOps Engineer focused on Vulnerability Remediation within Infrastructure Engineering and Cloud Operations (IECO), you will contribute to the development of our solution delivery platforms supporting our web based applications on the latest cloud technologies…
Blackbaud is looking for a highly skilled and experienced Staff Accountant to join our organization. This role will report to the Manager of Accounting. A successful candidate would be a self motivated and experienced accountant with a constant drive for…
Blackbaud is looking for a highly skilled and experienced Staff Accountant to join our organization. This role will report to the Manager of Accounting. A successful candidate would be a self motivated and experienced accountant with a constant drive for…
Job Posting DescriptionAbout the role Blackbaud is hiring a Manager of Software Development to cultivate and lead engineering teams that develop, test, deploy, and maintain Blackbaud’s products. This role will work to establish and adhere to engineering best practices, identify…
About the role: The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s different endpoints. The role will work closely with the Service Desk and…
Customer SuccessServices Business Consultant, Staff Come be a part of the Customer Success Services Business Consulting team! We are looking for a self motivated individual with strong communication and consultation skills. Take this opportunity to join a fast paced and…
About the Role We are looking for an experienced and strategic Principal HR Business Partner to support our Customer Success function. In this high impact role, you will act as a trusted advisor to business leaders, playing a pivotal role…
Whatyou’ll do:We’re looking for a deeply collaborative and adaptable Senior Engineer to lead the charge in advancing our discovery and data health initiatives. In this role, you’ll work at the intersection of data engineering, platform reliability, and intelligent discovery systems—ensuring…
Customer Experience Manager (CXM) As a CXM you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution…
The Global Payments Operations Analyst is responsible for the accurate and timely execution of global payment transactions across multiple channels, including ACH, wire transfers, credit and debit card payments, integrated payment platforms, and lockbox services. This role ensures operational excellence,…
As a Systems Engineer, Staff, you will work among the Productivity and Collaboration Engineering team, managing critical cloud platforms such as Azure, Entra, and Active Directory, including SSO and SCIM implementation and support efforts. This team also provides Microsoft 365,…
The Business Systems Analyst plays a crucial role as a Gainsight administrator in driving value for customers across the lifecycle, thanks to the workflows they configure as a member of the Customer Success Operations team. The Business Systems Analyst will…