Welcome guests warmly upon arrival and assist with check in and check out procedures efficiently. Provide accurate information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and complaints promptly and professionally. Maintain guest satisfaction by anticipating needs…
Address and resolve guest complaints or requests related to housekeeping, ensuring guest satisfaction. Develop and enforce safety and security protocols within the housekeeping department, ensuring a safe environment for guests and staff. Manage the security and handling of lost and…
Financial Management & Control Prepare, monitor, and control annual budgets, forecasts, and variance analysis. Ensure timely and accurate preparation of financial statements (P&L, Balance Sheet, Cash Flow). Implement effective financial controls to safeguard resort assets. Manage working capital & cash…
Prepare, examine, and analyze financial reports, statements, and records to ensure accuracy and compliance with statutory regulations. Manage hotel accounts, budgets, and cash flow, ensuring effective financial planning and control. Oversee audits, taxation, and statutory compliance related to hospitality industry…
Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross sell products and introduce new ones Resolve customer…
Greeting guests upon arrival and making them feel welcomed. Administering check ins and check outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service…
We are looking for a dedicated and professional Housekeeping Attendant to join our team. The Housekeeping Attendant will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of our hotel. The ideal candidate should have…