1. Grievance Handling: Handle customer complaints, escalations, and grievances through calls, emails, WhatsApp, and CRM. Ensure timely resolution as per company SLA. Coordinate with internal teams (warehouse, logistics, finance, tech) for resolution. Maintain grievance logs and prepare escalation reports. 2.…
About Us: P TAL (Punjab Thathera Art Legacy) is a heritage inspired brand reviving India’s traditional craft of hand making cookware from brass and bronze. Our mission is to bring the age old art of metal craftsmanship into the modern…
We are looking for a creative and organised Content Production Associate who, like our utensils, handcrafts content as unique as our products. We seek a highly motivated and detail oriented individual who wants to take ownership of strategising and working…