Working for inbound processes. Should be an effective communicator and provide solutions based on the customer/ client requirement. Make note of customer's feedback / escalation and arrange the call back accordingly by the senior. Should be effective in managing customer/…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Working for inbound processes. Should be an effective communicator and provide solutions based on the customer/ client requirement. Make note of customer's feedback / escalation and arrange the call back accordingly by the senior. Should be effective in managing customer/…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Handle inbound and outbound calls professionally with empathy and accuracy. Provide information about treatments, consultation booking, and follow up procedures. Maintain records of calls, leads, and patient follow ups in CRM or Excel. Convert inquiries into confirmed appointments or treatment…
We are looking for a outbound caller to join our team . The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, Key Responsibilities: Maintain and organize physical and digital…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Key Responsibilities: Maintain and organize physical and digital records for easy access and retrieval. Communicate with relevant teams to clarify data inconsistencies and improve processes. Verify data accuracy, correct errors and identify irregularities promptly. Ensure data accuracy and accessibility to…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Key Responsibilities: Maintain and organize physical and digital records for easy access and retrieval. Communicate with relevant teams to clarify data inconsistencies and improve processes. Verify data accuracy, correct errors and identify irregularities promptly. Ensure data accuracy and accessibility to…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Handle inbound and outbound calls professionally with empathy and accuracy. Provide information about treatments, consultation booking, and follow up procedures. Maintain records of calls, leads, and patient follow ups in CRM or Excel. Convert inquiries into confirmed appointments or treatment…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Key Responsibilities: Maintain and organize physical and digital records for easy access and retrieval. Communicate with relevant teams to clarify data inconsistencies and improve processes. Verify data accuracy, correct errors and identify irregularities promptly. Ensure data accuracy and accessibility to…
Handle inbound and outbound calls professionally with empathy and accuracy. Provide information about treatments, consultation booking, and follow up procedures. Maintain records of calls, leads, and patient follow ups in CRM or Excel. Convert inquiries into confirmed appointments or treatment…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Handle inbound and outbound calls professionally with empathy and accuracy. Provide information about treatments, consultation booking, and follow up procedures. Maintain records of calls, leads, and patient follow ups in CRM or Excel. Convert inquiries into confirmed appointments or treatment…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Make outbound sales calls to potential customers on daily basis Explain company products/services clearly and convincingly Generate leads, qualify prospects, and convert them into sales Maintain accurate records of calls, leads, and conversions Meet and exceed daily/weekly/monthly sales targets Follow…
Key Responsibilities Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets Required Qualifications…
We are looking for a Telecaller to join our teamThe role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ?10,000 ₹20,000. Key Responsibilities: Maintain…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
We are looking for a Telecaller to join our teamThe role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ?10,000 ₹20,000. Key Responsibilities: Maintain…
Key Responsibilities Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets Required Qualifications…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Responsibility And Duties: Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Your main goal is to boost our sales by reaching out to…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Responsibility And Duties: Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Your main goal is to boost our sales by reaching out to…
Responsibilities: Handle customer calls, WhatsApp messages, and emails with professionalism Provide accurate product information and resolve customer queries Coordinate with internal teams for smooth order processing and support Maintain a high level of customer satisfaction and service quality Requirements: Excellent…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast paced environments Troubleshooting skills, either basic…
Key Responsibilities Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets Required Qualifications…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Key Responsibilities Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets Required Qualifications…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
We are seeking enthusiastic and motivated Telecallers to join our team for credit card sales. As a Telecaller, you will be responsible for making outbound calls to potential customers, explaining the features and benefits of various credit card products, and…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company’s software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company’s software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team…
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise…
Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company’s software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services…
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…
Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company’s software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services…
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team…
1. Provide detailed information about loans and insurance products, identifying customer needs 2. Schedule appointments and follow up sessions to close sales daily 3. Understand customer profiles and problems to create the need for financial products 4. Handle objections, negotiate…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
1. Provide detailed information about loans and insurance products, identifying customer needs 2. Schedule appointments and follow up sessions to close sales daily 3. Understand customer profiles and problems to create the need for financial products 4. Handle objections, negotiate…
Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company’s software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services…
Key Responsibilities Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets Required Qualifications…
We are seeking enthusiastic and motivated Telecallers to join our team for credit card sales. As a Telecaller, you will be responsible for making outbound calls to potential customers, explaining the features and benefits of various credit card products, and…
Key Responsibilities: Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies. Assess communication skills, soft skills, customer handling, product knowledge, and problem solving approach of agents. Provide structured feedback to agents and team leaders…
Key Responsibilities: Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies. Assess communication skills, soft skills, customer handling, product knowledge, and problem solving approach of agents. Provide structured feedback to agents and team leaders…
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in…