Job Description

JOB DESCRIPTION

Title: Windows System Administrator III

Location: Bangalore, India

The Systems Administrator is responsible for the monitoring and support of server infrastructure and business applications. System Admin must ensure high availability of all critical systems and infrastructure by use of monitoring and support tools and best practices.

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• The documentation, analysis, implementation, testing or modification of Server infrastructure.
• Server installation, maintenance, documentation and support.
• Application installation, maintenance, documentation and support.
• Server infrastructure performance monitoring and analysis.
• Server and Application security maintenance and review.
• Research and Development for key IT infrastructure and strategies.
• Ensure redundancy and stability for all critical systems.
• Ensure data protection and recoverability for all supported systems.
• Escalate/communicate issues and concerns as necessary.
• Participate in 24/7 on-call support for system availability and client support.
• Must work independently and in a group to manage full scope of responsibilities with minimal supervision.

SKILLS & CERTIFICATIONS

• Manage virtual and physical servers with Windows Server 2008 - 2019 operating systems.
• Manage Active Directory, Azure, and the Certificate Authority servers.
• Manage the physical and virtual environment (VMware).
• Manage the Citrix environment. Including Citrix Netscaler, Storefront, VDA, MCS, PVS and UPM.
• Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy.
• Ensure the security of the server infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance.
• Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
• Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
• Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
• Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access.
• Build and deploy new servers on the network as needed.
• Have familiarity with NAS and SAN storage management, and MS DFS.
• The documentation, analysis, implementation, testing or modification of Server infrastructure.
• Server installation, application installation, maintenance, documentation and support.
• Server infrastructure performance monitoring and analysis.
• Server and Application security maintenance and review.
• Ensure redundancy and stability for all critical systems.
• Ensure data protection and recoverability for all supported systems.
• Escalate/communicate issues and concerns as necessary.
• Participate in 24/7 on-call support for system availability and client support.
• Must work independently and in a group to manage full scope of responsibilities with minimal supervision.
• Knowledge of Active directory, Citrix and VMware.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to create scripts in Batch, PowerShell, and similar languages.
• Experience with databases, patch management, and networks including LAN and WAN.
• Familiarity with modern operating systems and server platforms.
• Past experience administering server-side technology and networked computing systems.
• Willing to work flexibly and with enthusiasm.
• Ability to conduct research into a wide range of computing issues as required.
• Excellent written and verbal communication.
• Good understanding of different Operating Systems.
• Basic understanding about computer network.
• Good troubleshooting skills.
• Excellent understanding of Infrastructure monitoring.
• Microsoft MCSA certification or similar

EDUCATION & EXPERIENCE

• Bachelor's Degree in Computer Science
• 4+ years of experience working with server hardware, software, and applications

Category: IT/IS

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.