Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Position Overview:

We are seeking a versatile and skilled individual to join our team as a Windows Systems Administrator / DevOps Engineer. In this role, you will be responsible for managing and maintaining our Windows-based systems infrastructure while also providing support for Linux-based systems. Additionally, you will drive automation and continuous improvement through the implementation of DevOps practices. You will collaborate closely with cross-functional teams to ensure the stability, scalability, and security of our systems and applications.

Responsibilities:

1. Windows Systems Administration:

- Administer and support our Windows-based servers, including installation, configuration, monitoring, and troubleshooting.

- Manage Active Directory, DNS, DHCP, and other Windows infrastructure components.

- Perform routine system maintenance tasks, such as patch management, backups, and security updates.

- Monitor system performance, diagnose issues, and implement solutions to optimize system efficiency and reliability.

2. Linux System Support:

- Provide basic support and troubleshooting for Linux-based systems, including installation, configuration, and monitoring.

- Assist with managing Linux servers, user accounts, file systems, and permissions.

- Collaborate with Linux-focused teams to resolve issues and implement best practices.

3. DevOps Practices:

- Implement and maintain infrastructure as code (IaC) using tools like Terraform,Jenkins, PowerShell, Packer, Ansible for both Windows and Linux systems.

- Automate system deployment, configuration, and monitoring processes to ensure efficiency and consistency.

- Collaborate with development teams to enable continuous integration and continuous delivery (CI/CD) pipelines for both Windows and Linux environments.

- Utilize version control systems to manage configuration files and infrastructure code.

4. System Security:

- Implement and maintain security measures to protect both Windows and Linux systems and data, including user access controls, firewalls, and intrusion detection systems.

- Conduct regular vulnerability assessments and implement appropriate security patches and updates.

- Monitor logs and analyze system activity to detect and respond to security incidents.

5. Collaboration and Documentation:

- Work closely with cross-functional teams, including developers, network administrators, and support staff, to ensure smooth operations and effective communication.

- Document system configurations, processes, and troubleshooting steps for knowledge sharing and future reference.

- Provide technical guidance and support to junior team members when required.

Qualifications:

- Bachelor\'s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

- Strong experience in Windows systems administration, including Active Directory, DNS, DHCP, and Group Policy management.

- Basic knowledge and experience with Linux systems administration, including user management, file systems, and basic troubleshooting.

- Proficiency in scripting languages such as Terraform, PowerShell or Python for automation and infrastructure management in both Windows and Linux environments.

- Experience with DevOps practices, including infrastructure as code (IaC), CI/CD pipelines, and version control systems.

- Familiarity with cloud platforms (e.g., Azure, AWS) and virtualization technologies (e.g., VMware, Hyper-V).

- Knowledge of networking concepts, protocols, and security best practices.

- Ability to diagnose and resolve complex system issues, perform root cause analysis, and implement appropriate solutions.

- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments