Job Description

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Job Title- DVMO Vendor Management Analyst
Location- Pune / Bangalore

Role Description

DB Vendor Management (VM) are responsible for maintaining a bank wide end two end VM framework. The Divisional Vendor Management Office (DVMO) is responsible for implementing key elements of the framework, therefore ensuring the most efficient and effective execution of any sourcing event in full compliance with the groups policies and standards. The DVMO partners with the business functions to maintain a full understanding of business priorities and requirements to lead to the best sourcing outcomes across the Bank. The DVMO manages the divisional contract and Vendor legal governance and contributes to the required group wide transparency on our key vendor partners to drive informed management decisions.

Within the DVMO divisional setup the VM Specialist is responsible for governing vendor service relationships and activities on a transactional level. Leveraging cross vendor/cross function knowledge within the organisation ensuring that vendor engagements are aligned to supporting the business strategy, and comply with the relevant sourcing and TDI processes and quality gates. Performs administrative, performance management, tracking and reporting tasks.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Manage the Vendor service relationship on a transactional level
• Supports the daily workload, activities and tasks of the vendor management functions
• Ensures service relationship data and information is up-to-date and performing Vendor Risk Monitoring responsibilities promptly
• Monitoring the service relationship via Governance, KPI reporting and tracking

• Close collaboration with Vendor Manager, Procurement and Service Owners
• Ability to monitor, manage, develop and drive supplier performance and optimize relationships
• Acting as the primary point of contact for Vendor related audit point or findings
• Focus on expediting audit points and findings to successful outcomes and closure
• Ensure vendor adheres to bank wide regulatory and compliance requirements and risk frameworks

Your skills and experience

• Solid and practical knowledge and experience of Service Delivery Management & Supplier Performance Management.
• Experience of Contract management & Governance.
• Experience in change execution.
• Experienced in working with third parties and cross-functional teams.
• Ability to diagnose improvement areas across processes, tools and systems.
• Solid understanding of NFRM, SDM and TPM functions is mandatory.
• Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs).

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives.