Job Description

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Job Title- Vendor Management Specialist

Location- Mumbai

Role Description

The Vendor Management Analyst focuses on transactional vendor related support. They perform administrative, performance and cost management tracking and reporting tasks. The Vendor Management Analyst identifies process gaps or inconsistencies and supports the implementation of appropriate mitigating actions to drive efficiencies for areas (or vendors) within their remit. The Vendor Management Analyst is a member of the specific divisional vendor management function, but will be encouraged to build skills and experience to support the end-to-end vendor relationship, cross-functionally.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Manage the vendor service relationship on a transactional level
• Primary contact for the vendor engagement and responsibility for the vendor related risk management process
• Deliver the daily workload, activities and tasks of the vendor management functions to ensure all vendor remediation activities are timely completed
• Monitor and develop supplier performance and optimize relationships
• Collaborate closely with the businesses, respective CB Vendor & Service Owners, Procurement and 2nd LoD functions (RTC's)

Your skills and experience

• University degree in economics, apprenticeship in banking or equivalent qualification
• Several years of banking experience, preferably with Corporate Bank products
• General knowledge and experience of contract, service delivery and performance management
• Experienced in working with third parties and cross-functional teams and solid understanding of NFRM, SDM and TPM functions
• Analytical skills and a problem-solving mind-set, strongly motivated and the ability to challenge and be challenged whilst maintaining the highest levels of professionalism
• Strong communicative skills in English (verbal and written)

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives.