Job Description

Job Title: IT Vendor Management Office Analyst
Job Location: - Remote - India
Job Type: Contract to Hire
Shift Timings: 2:00 PM to 11:00 PM, IST (Monday to Friday)

Position Summary:

• Become part of an organization that is passionate about customer service through a focus on people, relevant processes, and technology. Our company is an exciting organization comprised of technical professionals who are dedicated to empowering the productivity of global workforce.
• We are seeking an IT Vendor Management Office Analyst (ITVMO Analyst). The successful candidate will need to demonstrate value from day one. We are on a rapid growth and maturation journey. The ITVMO Analyst requires a dynamic personality that can work successfully in a diverse environment, drive clarity, and reduce ambiguity.
• The ITVMO Analyst will resolve complex invoice and goods receipt exception items. This requires a strong focus on keeping alignment with key strategic vendors and preferred partners. The candidate should acknowledge that issues will not always follow established processes. To be successful the candidate will need an inquisitive nature and a willingness to troubleshoot & solve problems that are likely to vary regularly. The candidate must have keen diplomacy skills, strong professional communication skills, and unwavering perseverance. This is a highly collaborative cross-functional role, partnering with technology teams, accounts payable, legal, procurement, and at times directly with vendors.
• The ITVMO Analyst will raise Purchase Requisitions (PR). To be successful the candidate must have extreme attention to detail and be process oriented. The PR will need backup and validated funding which may be ambiguous at times. The ITVMO Analyst will need to investigate any pending issues to successfully raise the PR and then follow thru to ensure the Purchase Order (PO) is issued to the vendor. Having a good understanding of key system relationships is required to be successful.
• The successful individual will need to understand a procure to pay function with knowledge of IT spend types. Examples include, but are not limited to software licenses, maintenance renewals, consulting services, hardware, and telecom / data services. Exposure to accounts payable processes including good receipts, 3-way match, and payment settlement is required. The candidate will need to demonstrate ownership of problems and take the initiative to lead when others do not. The ability to maintain the confidentiality of data is required.

Essential Job Responsibilities:

• Detail oriented and delivers high quality work
• Enter Purchase Requisitions (PR) into iBUY, track Purchase Orders (PO) progress; monitor and ensure POs do not run out of funds. Reconcile PO receipts for goods & services with the three-way match process; to ensure timely payment of Vendor invoices.
• Address invoice holds & resolve issues such as but not limited to incorrect receiving, 3-way match discrepancies, overbilling, lack of funds, incorrect billing, missing purchase order number on submitted invoices, etc.
• Serve as the first point of contact for AP exception items and works to resolve those items as necessary.
• Resolve complex invoice and goods receipt exception items. Strong focus on keeping alignment with key strategic vendors and preferred partners.
• Work with the receiving department to facilitate the timely action of all goods receipts in SAP.
• Assist with the processing of telecom invoices so that they may be processed and paid promptly.
• Identify opportunities for process improvement in the IT Procure to Pay (P2P) cycle. Ex. Improvement in goods receipt processes, conversion of existing suppliers from check to ACH payment, training vendors on proper invoice submission into the Accounts Payable (A/P) payment processing team.
• Works to resolve & troubleshoot problems using key tools such as iBUY, SAP, Esker, Apptio, etc.
• Assist in the coordination of Vendor Business Reviews.
• Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines.
• Able to work & complete tasks with a minimal level of supervision. Strong bias for action with a sense of urgency. Can be relied upon to get "things" done.

Training Responsibilities: (Required):

• Complete all assigned and required training satisfactorily and on time

Minimum Requirements:
Education and Experience:

• Must have a high level of efficiency in MS Visio, MS Word & MS Excel
• Experience working with Microsoft Suite products (PowerPoint, SharePoint).
• Bachelor's degree in Business Administration, Finance, Information Technology, or related experience
• Preferred but not mandatory: 3 years of experience in procure to pay and/or accounts payable.

Knowledge and Skills:

• Attention to detail, accuracy & the ability to quality control their work
• Excellent verbal and written communication skills
• Strong problem solving & analytical abilities
• Strong bias for action & a sense of urgency
• Preferred competency skills in the following areas: basic accounting, procure to pay
• Facilitation skills to increase the adoption of processes and tools with other groups
• Strong interpersonal skills and commitment to teamwork and partnerships.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

About us:
"InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients on Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities, they bring to the table enable us to grow as a global platform, and they are directly linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cybersecurity Services , etc.
We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, marital status.
We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences, and build lifelong relationships."