Job Description

Deloitte Tax Services India Private Limited (\xe2\x80\x9cDeloitte Tax in India\xe2\x80\x9d) commenced operations in June 2004. All Deloitte Tax LLP (\xe2\x80\x9cDeloitte Tax\xe2\x80\x9d) US service lines have Deloitte Tax in India professionals aligned with US counterparts to deliver tax services to clients. Deloitte Tax in India offers you opportunities to learn and support U.S. and other countries (such as Australia, Belgium, Canada, Germany, the Netherlands, United Kingdom) taxation practice, a popular career option.
We are leading clients through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services and add greater impact to clients by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.



Job purpose:
This position requires configuring and supporting global Payroll applications as per client needs. As part of system configuration, you will need to document and seek client\xe2\x80\x99s sign off on business requirements, configure and test the system as per the requirements. In the support role you will troubleshoot and resolve complex issues related to global Payroll tools by liaising with various stakeholders. The successful candidate will have a high level of attention to detail, the ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment. This position requires, customer contact, and you must possess excellent communication, consulting, and probing skills to effectively manage client expectations. The Global Product Team is an integral part of our Global Payroll offering, playing a crucial role in the successful deployment and ongoing support of our platform. This team\'s dedication to client satisfaction, global coordination, and continuous improvement is essential for the success of our products and the growth of our business.
Applicants should be able to function in a close team environment and communicate within the team.



Key skills required:

• Proven experience in product management, particularly with SaaS products.
• Strong project management and coordination skills.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a global team.
• Proficiency in relevant technologies and tools
• Knowledge of Payroll processes
• High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
• Admin on all areas within our Implementation methodology \xe2\x80\x93 i.e. environment requests
• First line Triaging test issues (SIT/UAT/Parallel)
• Full User Set Up including comms to employees and test accounts per client
• Configuration tasks for example
• Gross to net configurations
• Initial client set up Analyze Payroll and other Data
• Analyze Payroll Processing Data
• Platform Set Up
• Analysis and Mapping IaaS
• IaaS Configurations
• Testing
• HyperCare
• Full regression testing in new change controls with Quality Assurance checks / support when handed over from the platform
• Data migration of employees / company level data including quality checks post import
• Experience with HRIS systems (Integrations (SFI / SFTP) highly recommended and any other related programs useful for executing the above responsibilities. Experience with Workday and SuccessFactors integrations.
• Ability to keep up with current developments in technology and software development best practices to ensure that Ceridian\'s the platform remains competitive and meet the needs of the market.
• Knowledge of Payroll is a strong plus
• Advanced skills in MS Word, Outlook, SQL, and Excel (v lookups, pivots, macros, etc.)
• Excellent communication skills, written and oral - confident in dealing with all levels of clients, both internally and externally
• Good personal, organizational skills & ability to interact with individuals at all levels of the organization
• IaaS Integrations
  

Education/Background:



College coursework: B.Tech/ M.Tech (CSE/ IT)



Key job responsibilities:

• Lead the onboarding process for new clients, ensuring a smooth transition onto the platform. Customize and configure the platform to meet the specific needs of each client
• Collaborate with the third-party vendor initially to acquire necessary skills and knowledge for independent operation
• Coordinate the connection to local payroll engines in different countries, ensuring seamless integration with the platform
• Serve as the central point of contact for all global product-related activities.
• Establish and maintain strong relationships with local teams and stakeholders
• Work towards the goal of the global product team operating independently from the third-party vendor
• Develop and implement training programs to upskill team members on platform functionalities and new features
• Create and maintain comprehensive documentation for setup processes, troubleshooting guides, and best practices
• Troubleshoot technical issues, ability to investigate and resolve technical problems that arise with the platform
• Comfortable in working with end-users, other members of the technology team, and third-party vendors to identify and fix issues
• Lead testing efforts for new functionalities and platform updates, ensuring they meet quality standards
• Conduct thorough testing of the connections/integrations and dataflows of the platform to guarantee compatibility and reliability
• Ability to work closely with a third-party team, such as product management, quality assurance, and customer support, to ensure that technology solutions meet business requirements and customer needs
• Integrations with clients HRIS systems, IaaS Configurations
• Work with business owners to identify information needs and develop various reports
• Proactively identify areas for improvement in processes, workflows, provide feedback on product enhancements based on user feedback and market trends
• Ensure that knowledge is shared effectively across the global product team
• Ensures issues are identified, tracked, reported on, and resolved in a timely manner
• Perform unit and system level testing on applications once configured
• Demonstrate capability of handling high work pressure during peak seasons
  

Location- Hyderabad.


How do we do it differently



We look for people who look at the world differently, the ones with a keen ability to see opportunities where others don\xe2\x80\x99t and then implement the right solutions to seize on those opportunities. We call it \xe2\x80\x9clooking again.\xe2\x80\x9d



Our impact as a place to work



What we do for our clients, we strive to do for our own people: make an impact that matters. We are regularly recognized as an employer of choice across a range of categories, including inclusion, well-being, innovation, leadership, and places to start your career. To learn more, check out our latest accolades.



How you\xe2\x80\x99ll grow



At Deloitte, we\xe2\x80\x99ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities\xe2\x80\x94 including exposure to leaders, sponsors, coaches, and challenging assignments\xe2\x80\x94to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people\xe2\x80\x99s growth and development. Explore DU: The Leadership Center in India.



Benefits



At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.



Deloitte\xe2\x80\x99s culture



Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.



Our purpose



Deloitte\xe2\x80\x99s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte\xe2\x80\x99s purpose, commitments, and impact.



About Deloitte



Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (\xe2\x80\x9cDTTL\xe2\x80\x9d), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as \xe2\x80\x9cDeloitte Global\xe2\x80\x9d) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the \xe2\x80\x9cDeloitte\xe2\x80\x9d name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited (\xe2\x80\x9cDTTL\xe2\x80\x9d), its global network of member firms or their related entities (collectively, the \xe2\x80\x9cDeloitte organization\xe2\x80\x9d) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser.
No representations, warranties or undertakings (express or implied) are given as to the accuracy or completeness of the information in this communication, and none of DTTL, its member firms, related entities, employees or agents shall be liable or responsible for any loss or damage whatsoever arising directly or indirectly in connection with any person relying on this communication. DTTL and each of its member firms, and their related entities, are legally separate and independent entities.
Copyright \xc2\xa9 2023 Deloitte Development LLC. All rights reserved.




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Benefits


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.


Our purpose

Deloitte\xe2\x80\x99s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte\'s purpose, commitments, and impact.


Professional development

From entry-level employees to senior leaders, we believe there\xe2\x80\x99s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


Requisition code: 169045