Job Description

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Transformation Design & Delivery is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple \'build things better and build better things\'. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and LoB\'s, where we can bring the organization together to define solutions/builds which are broader reaching.

Job Responsibilities

The candidate is expected to drive initiatives under stringent timelines and in a fast-paced dynamic environment. The candidate is expected to have strong communication and influencing skills, strategic thinking, excellent data analytics skills, collaboration with multiple impacted teams, flexibility and result driven.

• Discover & deliver on opportunities & projects to significantly improve operational landscape.
• Plan, define and deliver project scope, framework from Initiation through implementation.
• Partner with business to identify areas for improvements and implementing initiatives.
• Provide value added analytics, and reporting, including scorecards/dashboards and executive level reporting.
• Steer and manage project reviews with Leadership team/ Stakeholders and report on performance, discuss issues, potential risks and propose solutions.
• Ability to understand key drivers of the business and products.
• Have an innovative and control mindset to proactively defect and solve issues.
• Ability to function independently without supervision.
• Participate and provide updates in various forums and highlight any specific activities/coordination requests/other appropriate information as necessary in the forum.
• Daily, Weekly, Monthly and Quarterly tracking of BoW on various metrics across multiple activities - key milestones, delays, deviations, dependencies, etc. on delivery of solutions across LOBs
• Structured, timely communication and escalation to stakeholders about any key aspects of the program pertaining to them viz. program progress, challenges, risks, improvement areas and mitigation, communications, etc.
• Develop and keep documentation for programs - program charter and other related artifacts.

Required Qualifications, Skills and Capabilities

• Leadership skills in governing and managing large programs.
• Excellent problem-solving skills, creative and strategic mindset.
• Excellent data skills - Collation | Cleaning | Transformation | Analytics / Exploration | Visualization using Excel, Python &Tableau | MS Office.
• Strong people manager with ability to manage people effectively and mentor their career effectively.
• Must be able to convert data and deep analytics into insights and communicate effectively across levels - across various mediums - presentations | calls | demos, etc.
• Understanding of various Intelligent Automation & RPA tools like Task BOTs, UiPath, Alteryx, etc. would be an added advantage.
• 15+ years in data analyst and project management experience in banking/financial services
• Experience in designing, developing, testing and managing data models, simulations and reports.
• PMI & Six Sigma certifications would be a plus
• Well versed with data gather and analyzing approaches to discover trends and opportunities.
• Excellent quantitative and analytical problem-solving skills.
• Strong Data visualization capabilities and experience with Analytics tools (R, Tableau, Alteryx, etc.) preferred.
• Basic understanding of finance and proficient in data wrangling & visualization with ability to mine and analyze large, complex data set.
• Comfortable working in a fast-paced consulting-style, unstructured environment
• Proven Program Management skills with the ability to prioritize various workloads.
• Team player with strong work ethic and ability to build relationships across global teams.
• Solution oriented, leveraging network & data to identify solutions to deliver results quickly.
• Ability to synthesize information to formulate a \xe2\x80\x9cstory\xe2\x80\x9d for Senior Management.
• Assimilates broad-ranging information quickly and able to distil into key points.
• Ability to execute multiple projects simultaneously and independently, while maintaining a high degree of communication and escalation at appropriate junctures.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase