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Inviting applications for the role of Assistant Vice President - Lean Digital Transformation - Insurance
The Master Black Belt supports Client & Delivery efforts to improve organizational effectiveness on our journey to Intelligent Operations. LSS expert with experience in driving business impact initiatives across multiple clients. They work with an extended team to provide process, tools, methods and business transformation practices across the organization aligned to this Client Journey.
Actively partners with Operations/Functions to drive the continuous improvement agenda across stakeholders (internal and external). MBB ensures alignment of the Quality initiatives to the vertical/functional strategic priorities. An MBB is expected to drive change, solve business process challenges and generate business impact by leading high impact lean six sigma projects, mentoring black belts & training the larger organization on Lean Six Sigma thinking. Lead a team of black belts and is usually aligned across multiple clients within a vertical or region.
This role is a combination of excellent solutioning and problem solving approach, good commercial sense in supporting deals, and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solution.)
Responsibilities
Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership
• The role provides an opportunity to lead initiatives providing exposure to senior stakeholders – internal and external
• Create and lead Transformation roadmaps in synchronization with client priorities to drive value for the client
• Program manage and be accountable of the entire delivery of the Transformation Roadmap:
a. Work with cross-functional teams; multiple geographies to run a common agenda for transformation & continuous improvement
b. Ensure delivery of Digital intervention by following the milestone of SDLC and being compliant to cost and timeline commitments
• Continuously challenge the status-quo and come up with point-of-views that drive significant value for clients
• Lead a culture of Innovation and help in modernizing operations
• Lead and implement Business Process Management System for Transitions
• Drive Effectively LDT DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up
• Coaching and Mentoring of Black Belts and Business Analysts
• Effectively apply LEAN, Six Sigma tools/functional knowledge to improve process capability and eliminate defects by executing projects himself/herself & driving BB certification
• Lead & mentor Black Belts and Green Belts in the use of Six Sigma tools and techniques to achieve results across multiple clients
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