Job Description

KEY RESPONSIBILITIES: Administrative: Planning, scheduling, and executing all regular training programs for agents, agency leaders and employees Proactive planning for Induction programs for Agency Leaders, Employees or any special training programs, interventions and management development programs. Structured coaching interventions for AL, BDM, MLD & OH post induction programs, Conducting & Coaching ALs for BOP & COPs Coordinating with the branch Offices\' and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and Manager - Trainers. Ensuring time and duration adherence internal and regulatory compliances Team development: Retention of the Manager - Trainer. Proactively managing talent pool. Development of Manager - Trainers regular performance reviews and feedback for continuous improvements in knowledge and skills Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads. Traction of the KRAs, Incentives and R&R for the L&D Managers Course correcting any gaps in knowledge, skills or attitudes of the Manager - Trainers through training, coaching and counseling. Managing disciplinary issues. Quality Assurance: Ensuring adherence to curricula, contents and sessions plan by the trainers. While encouraging different styles of deliveries, such as the blended learning format involving Classroom, self-learning and virtual, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides and designed learning journeys Ensuring that each program achieves the business objectives it was targeting to achieve. Assisting the home office team in training needs identification of various constituents of agency. Assisting the home office team in carrying out the measurement of training effectiveness. Master Trainer: Be the first choice trainer for all the \'high\' level MDPs and lead company-wide initiatives. DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 2-3 years in sales and 10-12 years in conducting sales training Competence in knowledge about products, processes etc. and training skills a About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website at We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Training Head Strategic Verticals - YBL KEY RESPONSIBILITIES: Administrative: Planning, scheduling, and executing all regular training programs for agents, agency leaders and employees Proactive planning for Induction programs for Agency Leaders, Employees or any special training programs, interventions and management development programs. Structured coaching interventions for AL, BDM, MLD & OH post induction programs, Conducting & Coaching ALs for BOP & COPs Coordinating with the branch Offices\' and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and Manager - Trainers. Ensuring time and duration adherence internal and regulatory compliances Team development: Retention of the Manager - Trainer. Proactively managing talent pool. Development of Manager - Trainers regular performance reviews and feedback for continuous improvements in knowledge and skills Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads. Traction of the KRAs, Incentives and R&R for the L&D Managers Course correcting any gaps in knowledge, skills or attitudes of the Manager - Trainers through training, coaching and counseling. Managing disciplinary issues. Quality Assurance: Ensuring adherence to curricula, contents and sessions plan by the trainers. While encouraging different styles of deliveries, such as the blended learning format involving Classroom, self-learning and virtual, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides and designed learning journeys Ensuring that each program achieves the business objectives it was targeting to achieve. Assisting the home office team in training needs identification of various constituents of agency. Assisting the home office team in carrying out the measurement of training effectiveness. Master Trainer: Be the first choice trainer for all the \'high\' level MDPs and lead company-wide initiatives. DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 2-3 years in sales and 10-12 years in conducting sales training Competence in knowledge about products, processes etc. and training skills About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website at We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.

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