Job Description

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About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company\'s website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \xe2\x80\x9cwin-win\xe2\x80\x9d partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.

"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."



Position

CVP & Head - Strategic Growth Engines

Incumbent

NA

Department

Agency

Function

Agency

Reporting to

EVP & Head Agency

Band

3B

Location

90 C

Team size (D/I)

5/300

JOB SUMMARY

• Identify & Develop Agency Growth initiatives
• Participate in channel level strategy development & deployment, collate and review plans & their implementation
• Explore white spaces in market for new initiatives.
• design and lead strategy to scale up acquisition of top distribution and drive revenue growth.
• Develop key markets nationally through new initiatives
• Scale up existing growth initiatives launched in Agency

KEY RESPONSIBILITIES

Strategy and Scale

• Identify new markets & establish Max Life in new cities/geographies
• Drive top line growth in new markets
• Participate in the development of the Business plan & provide inputs on departmental goals to Agency Head
• Develop/conceptualize, plan and deliver/grow business by utilizing opportunities in cities and geographies to add further to the Agency pie

• Responsible for creating New Markets channel as a strategic revenue generating channel within Agency
• Introduce and run effective feedback mechanism (employees, customers, Agents, Market)
• Build an effective and stable team, ensure timely recruitment of team
• Alignment with support functions (working with & through others)
• Contribute to developing talent pool and leadership pipeline
• Ensure adequate and timely marketing support
• Training & Development of team
• Help build best in class operations and service delivery through constant feedback and implementation support
• Manage compliance and financial risks
• Human capital management
• Mentor, counsel and guide team.
• Engage with direct and skip level reports on performance management issues and monitor the implementation of processes on a broader basis.
• Work towards identifying and grooming potential successor for self

• Managing field operations
• Provide inputs on feasibility and efficiency into operational processes from a Field perspective.

• Collaborate with various stakeholders to ensure success of growth initiatives

Measures of Success

• Acquisition of Top Agents/Brokers
• Incremental Revenue
• Incremental Profitability
• Employee Development
• Employee retention
• Agent Productivity & Retention
• Audit observations

Key Relationships

• DMD
• Operations/HR/Product Management/Business Planning
• Facilities
• Audit & Compliance
• Training

Knowledge/Skills/Abilities:

• Excellent communication skills

(oral & written)

• Strong networking orientation and skills
• Strong relationship building capability
• Sharp analytical orientation
• Strong Work ethics
• Lateral Thinking

• Strategy - conceptualization and execution
• Inclusive and collaborative
• High on accountability
• Managing multiple stakeholders
• Result orientation
• Collaborative working style
• Flexible style in working
• Drive and passion
• Oriented towards driving growth
• Ability operate in a challenging, changing environment

Desired qualification and experience

• MBA / Post graduate with 15+ years of experience, minimum experience of insurance sector 5 yrs
• Should have similar market exposure and experience in process driven, quality sales organizations
• Familiarity with skills in recruitment, supervision & development of teams, strong networking
• Ability to build business strategies around driving and achieving business targets and future expansion

Preferred domain experience in

• Life insurance
• Financial services, primarily banking

Org Chart

CEO\xc3\xa0 DMD\xc3\xa0Head Agency \xc3\xa0CVP & Head - Strategic Growth Engines

Max Life Insurance