Job Description

Job description Number of opening : 2 Timing : 10:00 AM to 7:00 PM Working Days : Monday to Saturday Years of experience : 1 years Mode : Work from Office Desired Skills : We are looking for a client servicing executive (Logistics) to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive\xe2\x80\x99s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals. Handle and respond to queries and issues from Clients Provide timely and appropriate solutions and alternatives to Clients when they face issues Maintaining an accurate record of all existing and potential clients Responding to client inquiries in a timely and professional manner. Monitor daily operations for shippers accounts - timely deliveries and escalate any issues to the team Training and providing overall guidance to client service employees. At-least 1 years experience in a customer service oriented role Strong analytical and problem-solving skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Desired Skills and Experience Account Management, Customer Service Oriented, Interpersonal Skills, Relationship Management, Administration, Written Communication, Team Player, Customer Service, Service Delivery Preference to candidates with logistics background only. Job Type: Full-time Salary: 910,000.00 - 920,000.00 per month Schedule:

• Day shift

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work (Preferred)

Job Type: Full-time Salary: 910,000.00 - 920,000.00 per month Schedule:

• Day shift

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service (Preferred)
• total work (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)