Technical Support Engineer (l2)
Year Jaipur, Rajasthan, India
Job Description
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We would like to hire following roles @Jaipur office We work 6 days a week 9:30am-6pm Technical Support Executive Studybase is looking for experienced Tech support to join our team. You will be responsible for creating reports, designing and training customers. Your main goal for this role will be to deliver reports on time to customers. In addition to this, you should have good technical skills with the ability to complete the required tasks. Responsibilities
- Provide customer support for technical inquiries by phone,email and online chat.
- Troubleshoot technical issues and recommend solutions
- Manage customer accounts
- Respond to customer inquiries in a timely manner
- collaborate with support staff to ensure excellent customer service
- Provide feedback to management on customer satisfaction
- Provident Fund
- Day shift
- total work: 1 year (Required)
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Job Detail
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Job IdJD3271609
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear