Team Member Bsg Ho & Support Bsg

Year Mumbai, Maharashtra, India

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Job Role

Coordination with various department / Users like Product teams, RL Ops, IT, Vendors etc.. to execute projects as per requirement.
Detailed Testing for Projects / Issues as per the system requirement.
Work with Internal customers to resolve their issues, identify opportunities for automation to minimize manual intervention.
Thorough analysis for system issues faced and provide effective solutions.
Prepare User Guides, BRD (Business Requirement document) and train users on newly developed Systems.
Maintain Timely & Accurate MIS and Reporting.

Job Requirements

Thorough knowledge on CRMNEXT application.
Thorough Knowledge of systems related to Lead Management, Account opening functionalities
At least 5 year's total experience in the related field required for this position.
Well versed with Office Automation tools like MS Excel, MS Access etc.
Should be an effective Team Player
Should have good analytical skills and an eye for detail.
Should be good at writing SQL queries
Should be a Graduate or a Post Graduate.

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