Job Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we\'re proud to be one of FORTUNE 100 Best Companies to Work For and World\'s Most Admired Companies . Learn more on and about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. About Digital Technology We\'re not yesterday\'s IT department, we\'re Digital Technology. The world around us keeps changing and so do we. We\'re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We\'re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow\'s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them. What you will do in this role: We are looking for a Senior Audio-Visual Engineer with extensive Audio Visual and Video Conferencing experience as a subject matter expert to join the Global AV Technology team. As an expert in this space, you will be playing a pivotal role in ensuring the successful design, delivery, and implementation of AV solutions across all regions. You will be part of a global team responsible for driving the Audio-Visual strategy at the highest standard with the goal of maximizing the collaborative meeting experience across all functions and making the world work better for everyone Key Responsibilities Consultant for all AV matters across the organization and advise on best practices to provide a world-class experience for meeting participants Driving projects and consistent AV services across the workplace including video conferencing, digital signage, display, meeting room, and executive briefing centers technology. Managing AV projects including communication, budget, and timeline to successful outcomes integrating with all aspects of the business to identify opportunities Stakeholder management and partnering with cross-functional teams such as Workplace Services, Business, Procurement, Legal, Security & Finance teams to ensure successful delivery and ongoing projects & operations of various AV technology solutions Evaluating the latest AV technologies and products including audio-visual monitoring, settings, room design, acoustic, lighting challenging the boundaries to inspire, create and innovate in all areas related to the AV experience Ensuring successful incident and problem and resolution management of AV related issues engaging third-party support where required. Seek to understand and recommend solutions such as replacement/upgrade of existing hardware, software, applications, self-help guides, process improvements, knowledge base, etc. to eliminate incidents and service requests. Qualifications To be successful in this role you have: Experience in large enterprise AV project delivery, large-scale refresh, and building migration projects Passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations Strong organizational, project, and time management skills Strong background in audio-visual testing methodologies and quality assurance Experience with networking technology, video transmission over the network, and audio/video signal flow Strong communication and stakeholder management skills, able to communicate, present, and generate enthusiasm and buy-in for ideas and solutions. Understanding of Compliance, Risk, and Regulatory policies and framework Industry and vendor certifications are highly valued Experience in a leadership is preferred JV20 Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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