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Designation: Employee Experience Specialist (Transactions)
Location: Gurgaon
a~ Managing Induction, Joining formalities and Handling HR Related Queries
a~ Employee Database Updations
a~ End to End Employee Life Cycle Process Management
a~ Employee Query Management
a~ Maintenance of Operational SLAs
a~ Coordination within Client SPOCaEUR(TM)s
a~ Compliance with Quality Parameters
A Operation MIS Reports
A Internal & External Co-ordinations
CTQs
v BacheloraEUR(TM)s degree with 2- 4 yearaEUR(TM)s work experience in customer service non voice process
v HR /KPO Background
v Good in MS office
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