Senior Service Officer Branch Banking Branch Banking

Year Chennai, Tamil Nadu, India

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KRAs:

Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
Regular generation of leads for NTB customer and cross sell.
The Sr.SO will act as a backup to the SO.
Non-transaction related servicing at the Branch - Audit, Reconciliation of Branch Accounts
Customer query resolution
Should have a desire to know and understand financial terminology
Cross selling of financial products
Exploitation of other business opportunities sensed.
Providing quality of experience that will ensure retention and positive word-of-mouth.

EXPERIENCE, QUALIFICATIONS & QUALITIES: * Atleast 2 years in branch banking operations.

TARGET COMPANIES: HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank

AGE: 23-25 years

OTHERS:

Reporting to: SDO/BOM/SM

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