Senior Service Officer Branch Banking Branch Banking
Job Description
KRAs: * Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. * Regular generation of leads for NTB customer and cross sell. * The Sr.SO will act as a backup to the SO. * Non-transaction related
KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The Sr.SO will act as a backup to the SO. Non-transaction related servicing at the Branch ' Audit, Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 2 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through query resolution A senior teller or branch operations person. TARGET COMPANIES: HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting to: SDO/BOM/SM THE ROLE (bold):
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Job Detail
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Job IdJD2950114
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear