Job Description

Job Title: Manager Retail Operations

Function- Sales

Job Details
To lead sales planning & execution for the watches, fragrances, and accessories, developing future levers of business growth & identifying new ways of selling that help deliver high-quality performance in retail and distribution which eventually leads to the achievement of sales and profitability targets.

:

1. Sales: Sales & After Sales planning: Business plan formulation

- Provide inputs in formulating the annual business plan for the watches, fragrances, and accessories including developing a roadmap for monetizing our after-sale service and ensuring that becomes a parallel profit center.

- Review and provide inputs of the sales performance against the plan religiously and provide inputs to help secondary sales

- Develop the network expansion strategies annually in line with the business needs working closely with the respective business managers.

2. Sales: New Store / SOP command

- Create, modify, and approve the SOPs for EBOs internationally.

- Manage and execute projects related to the store opening, store renovations, store layout design, store interior design, etc.

- Identify operational issues/ glitches and approve countermeasures for the company-owned and partner stores to ensure smooth sales

- Ensure commercial compliance in the stores with coordination from the commercial teams

3. Sales: Secondary Push

- Design and develop partner schemes to boost targeted sales

- Ensure roll out of the designed schemes across markets

- Collect and analyze the secondary data from all countries and feed that into the category and analytics team

- Identify, conceive, and deploy new ways of selling for the business.

4. Sales: Retail operations: Training & Competency building

- Work with the dedicated trainer to create modules for selling in the relevant languages for EBOS and MBOs for both company and partner staff.

- Work with the trainer and the business managers and prepare a training and refresher schedule for each country

- Working closely with the business managers to ensure company CROs in the system are upskilled and create a pipeline of future talent.

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