Job Description

Job Family: EBO Accounts Receivable (India)

Travel Required:

Clearance Required:

What You Will Do:

Review the work performed by AR callers and document any quality issues.

Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.

Participate in developing process documentation.

Provide feedback and work with the training team to provide remedial training

Check the reports developed by AR callers - aging analysis, understand days in A/R, top reasons for denials, etc.

Be in the center of ethical behavior and never on the sidelines Quality.

What You Will Need:

Should have worked as a Quality Controller/ SME for AR for at least 1 years with medical billing service providers.

Should have very good knowledge in medical billing and confident in process knowledge.

Experience in the end to end Healthcare process/ AR calling the audit.

What Would Be Nice To Have:

Adapting to new situation challenges whenever required.

Good communication typing skills.

Must be Graduate.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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