Job Description

Job Location: Bangalore

Reporting to: Program Lead, Global Program Office

About Syngene:

Syngene is an integrated research, development, and manufacturing organization providing scientific services from early discovery to commercial supply. We offer services in a wide range of industrial sectors, including pharmaceutical, biotechnology, nutrition, animal health, consumer goods, and specialty chemical companies. Our culture of scientific innovation is driven by the expertise of our highly qualified team of 5,000 employees and is supported by state-of-the-art infrastructure and market-leading technology.

At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures, and SOPs, in letter and spirit.

Core Purpose of the Role:

To manage a portfolio of diverse informatics/data science projects through the Syngene way of execution to achieve the desired level of project performance, revenue, profitability, and customer satisfaction in collaboration with the cross-functional project teams, grounded in the Syngene values of Integrity, Excellence and Professionalism.

Role Accountabilities:

• Manage a portfolio of diverse informatics/data science projects by working with teams across the organization, including Discovery Services, Commercial, Legal, Finance, IT
• Planning, coordination, monitoring and closure of complex projects/programs (budget, timelines, quality, risk management)
• Define project roles and responsibilities, with clear ownership and expectations
• Work with team leads to identify work, fill backlogs, resolve cross-functional resource conflicts and issues.
• Maintain a global view on the project progress, as well as a detailed view on the status of individual deliverables, ensuring implementation in line with agreed scope-timing-cost parameters.
• Help define and operate an adequate project governance structure by continuously evaluating various risk parameters and organize, conduct, report on all project management activities necessary to achieve the project\'s objectives.
• Establish and operate proper change management, internal communication and mobilization around organizational initiatives like data management and workflow management projects, in close liaison with all functional areas and stakeholders.
• Adhere to safe practices and procedures for self and the team members; contribute to the development of procedures, practices, and systems that ensure safe operations and compliance with the company\'s integrity and quality standards and hold self and the project team members accountable for the achievement of safety goals
• Ensure all mandatory assigned training related to data integrity, health, and safety measures are completed on time; and promptly report incidents and near-misses
• Understand and engage with customers to not only deliver the expected project performance (quality on time in full within budget) but to delight them
• Develop a complete understanding of the contract and ensure fulfillment of contract obligations; provide effective initiation by creating a charter, bringing an appropriate set of stakeholders together, and by completing system requirements for initiation
• Prepare planning documents, including schedule, and secure requisite approvals; proactively identify risks and manage them; enable resolution of issues in a timely manner
• Identify the key stakeholders, build and maintain a strong relationship with them and ensure alignment to project objectives; communicate effectively
• Ensure effective execution by running review meetings at desired frequency through adequate agenda setting, capturing decisions and action items, and actively following up on action items to completion
• Ensure the right level of control through effective use of governance frameworks and established escalation mechanisms; ensure timely and transparent sharing of information, including appropriate dashboards and status updates
• Ensure systematic closure of project tasks as needed
• Analyze data to pick patterns toward enabling continuous improvement and organizational learning
• Foster a culture of cross-functional collaboration across the project team by promoting \'we before I,\' shared vision, and common metrics
• Build a strong relationship with allotted customers, ensure periodic formal and informal communication/feedback and manage escalations by facilitating required actions; accurately assess, track and report customer sentiment

Specific requirements for this role:

Education

• Masters degree; preferably with qualification in management
• A globally recognized project management certification is desirable

Relevant experience

• Minimum 10 years of relevant experience, with at least three years as a project manager
• Experience managing DSaaS implementations, technical integrations, software rollouts is a plus
• Exceptions can be made for candidates with extraordinary credentials with commensurate adjustments in job grade

Leadership Competencies (for leading self, leading with others, and leading a team as required)

• Partners with customer
• Provides clarity and focus
• Drives performance against outcomes
• Drives accountability
• Works collaboratively
• Develops self and others

Professional Skills and Capabilities

• Demonstrated project management skills, leading technology delivery projects, building comprehensive plans and executing them to completion
• Knowledge of and comfort with project management methodologies and ability to adapt them to different work streams (Agile, Scrumban, Waterfall)
• Experience with project management software including MS Project, JIRA, Confluence
• Solid team player with sense of initiative and ability to mobilize multidisciplinary teams and help them do their best work in a fast-paced environment
• Strong multi-tasking and analytical skills, ability to synthesize information.
• Excellent facilitation skills and ability to run effective meetings with all levels of the organization
• Excellent listening, presentation and interpersonal skills.
• Experience managing DSaaS implementations, technical integrations, software rollouts is a plus

Equal Opportunity Employer:

It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities

Syngene International